Brooks Bank User Reviews
Customer Experience
~ Based on 16 written reviews from the US App Store.
What users say
Summarized from real user reviews of Brooks Bank. Based on 1.7K reviews and a 4.8/5 average, it highlights the 4 positives and 3 negatives reviewers mention most about this Finance app.
Positive things
- 👍Helpful and convenient
- 👍Great banking options and customer service
- 👍User-friendly app
- 👍Easy to use and navigate
Negative things
- 🐛Constant lagging and app crashes
- 🔒Frequent password changes
- ⏱️Slow bill pay and transaction updates
Is Brooks Bank Safe?
Brooks Bank appears safe based on user ratings. AppsHunter Safety Score for Brooks Bank is 96/100.
This assessment is based on 1,688 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 1,688 App Store ratings for Brooks Bank.
Is Brooks Bank Legit?
Brooks Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Brooks Bank is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
The app is constantly lagging to where I’ll have to open and close it multiple times before it actually starts working
Very helpful and convenient. Thank you.
Only bank doesn’t try steal ur sht! Oh sht they stole it to tak another line. Good people alwasys. Good people in Alex!!!!
Stop making me change my password so often this is my money not yours you should be thankful I’m banking there not being a dictator and telling me what I have to do
FNBT is the best bank I have encountered, that's why I have been with them so long,
Been with them years and enjoy the great hospitality. Great banking options and ponders that work with you!
It used to show instantly when you spent money and sometimes it still does. But not always. The bill pay feature is slow to show up making harder to keep a balance right . It may take up to three or four days or longer to log and deduct a Epay bill from your account. This app is way behind other banking apps from other banks . Epay and online payments should show instant. Other than that it works but you better keep track of spending on quicken or paper if you want to know how much you actually have .
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Won’t let me sign in half the time and tends to be a pain in the butt if it will even let me sign in
Works great ! Love my bank and all the people at my branch !
The bill pay doesn’t seem to be as user-friendly as another bank I use. It doesn’t seem to recognize as many large companies and their addresses without adding them manually.
So much easier than logging on through the internet and having to verify every single time!!
This app is so simple to use and does everything you could want. I'd give it more stars if a could
So far I like everything about this app. I am trying to utilize its whole potential.
I could never even figure out how to log into the other version of this app. This new version is very user friendly! I love the option to log in with touch technology!!! I haven't tried it yet, but there is an option for mobile check deposit! That might come in handy one day! Great app, using it everyday!!
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Wonderful app. High quality and incredibly easy to navigate.
Very easy to use, great features!
