First Republic Corporate User Reviews

What users say

Top reviews

Timed out

I don’t like how fast this times out since I’m inputting multiple items on another device along side this app to make sure things are balanced correctly.

Mobile App is great

The app has been improved greatly since I first started using it. It is fast and easy and taking pictures of checks is very smooth. Nice work to all who made this an easy and intuitive app to use.

Worst online banking

The mobile app is better than the online version BUT first rep aka JP MORGAN CHASE really need to fix the kinks with their online banking, so sick and tired of features not working or not even being able to get passed the login process. Annoying.

Best Bank Ever!!

After having thousands of dollars stolen out of my Bank of America account, and receiving no help from them, I searched for a bank with great reviews, and First Republic was at the top. Our personal account rep is unbelievably good. I thought only billionaires had this kind of service. My wife and I could not be happier at how simple and fast First Republic makes everything, everything. I am a huge fan.

A few months later, I switched our nonprofit accounts to First Republic, and again, we are thrilled. First Republic is so generous with nonprofits, they make you feel like they are a true partner. I could not be more grateful for this bank.
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This app is the bomb! Nobody does it better than FRB.

The app for First Republic is just as good as the bank and the services offered. The app is clearly a must have for anyone banking with this trusted, iconic bank. The product managers connected to this app and everything else in the backend deserve a lot of credit! :)

Response from developer

Thank You for taking the time to share your feedback! We are very grateful. If there is anything that we can do to further improve your Digital Experience, please don't hesitate to email us at digitalfeedback@firstrepublic.com.

Speed

The overall functionality is okay, but it is the slowest banking app I experienced. Often I just give up and log in via the web. The payment function in particular works sometimes and sometimes not. This is frustrating knowing that the basic checking app works great.

Response from developer

Thank you for taking the time to share your feedback & we apologize for the inconvenience. If you would kindly email us at digitalfeedback@firstrepublic.com to connect with a Digital Specialist to further understand your experience and assist you!

Great Bank. Decent App.

I agree with some of the comments as far as improvements to be made to the app, and I hope they do get made ASAP, but the app is not THAT bad as-is. It’s a 4-star app. I’ve suffered through much worse bank apps. So developers - please implement the input from the others here and earn a 5-star review from me.
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FRB Corp App

The app is pretty easy to use and can certainly get you by. However, it is extremely slow when it comes to bill payment and transfers. Don’t plan on using the app to approve more than a few bill payments. Bill payment approval that could take you 20 seconds from a computer will take you 20 minutes on this app
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Response from developer

Thank you for taking the time to share your feedback & we apologize for the inconvenience. If you would kindly email us at digitalfeedback@firstrepublic.com to connect with a Digital Specialist to understand your experience and assist you!

Terrible UX/UI

Their application AND their online banking portal are both super glitchy, and no matter how many times I’ve talked to them about their issues, nothing has changed. Every week, I have to hit “approve” in Bill Pay numerous times until it actually goes through. I also haven’t been able to see our company’s banking history, because of course, that part of their portal and app stopped working. Terrible user experience/interface. It’s a good enough reason to use bigger banks that have better resources clearly.
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Response from developer

Hi Anaid, thank you for taking the time to share your feedback & we apologize for the inconvenience. If you would kindly email us at digitalfeedback@firstrepublic.com to connect with a Digital Specialist to understand your experience and assist you!

Very slow load times

Sometimes it can take 20 full seconds to load a simple balance screen. Very frustrating

Owner

Frank Russo is great the best. The only reason why I have millions in my acct.

Trips4Kids

Fabulous

Terrible app

Once a month we use the app and once a month we have to download a new version of the app because it won’t even open. Not someone who takes joy in writing bad reviews of things but this is truly awful.

First Republic Rocks

This is the best business bank I’ve ever worked with in my 27 years of business. This app works smoothly and reliably and saves me having to go into the branch to deposit checks and what not. First Republic is my bank for life.

Response from developer

A sincere Thank You for taking the time to share your feedback! We are very grateful. If there is anything that we can do to further improve your Digital Experience, please don't hesitate to email us at digitalfeedback@firstrepublic.com. Thank you for being a First Republic client.

FRB

I have accounts at other banks, so I have a good perspective on what online banking should look like. I have found the first republic website to be good overall, but it is down more than I would like and viewing checks and deposits online is quite difficult and cumbersome compared to other banks.

Response from developer

Thank you for sharing this feedback. We would like to learn more about your specific experience. If you would like to email us at digitalfeedback@firstrepublic.com, we can connect you with a Digital Specialist to look in this.

Best app in banking

The app is secure and displays the information I need. Great development team. Thank you.

It’s amazing

Because it’s amazing

Loads incredibly slow

It’s so frustrating

Deposit

Thank you for making it easy to use.

Response from developer

Thank you for taking the time to share your feedback! We are truly grateful to you for being a First Republic client. If there is anything we can do to further improve your digital experience, please don't hesitate to reach out by emailing us at digitalfeedback@firstrepublic.com.

I Love FRB!

Like no other bank and a privilege to be a customer!