Absolutely Fantastic!!
I love Mercury and the efficiency is amazing
Biz Credit
This is the most archaic and senseless app I have ever seen. USELESS and terribly inconvenient.
Not what it used to be
I used to be very happy with Mercury, but unfortunately the experience has gone downhill.
I’ve been dealing with an issue involving a discrepancy related to a money market fund conversion. Mercury has acknowledged that the problem is on their side, yet more than a week later, I’m still waiting for someone to properly investigate and resolve it.
Every day I’ve been told that someone will look into it or get back to me, but nothing actually moves forward. At the time of writing, the issue remains unresolved.
Banking is critical to any business, and when something goes wrong, you need to know your bank will take ownership and act quickly. That simply hasn’t been my experience here.
I genuinely liked Mercury, which makes this particularly disappointing. At this point, I’m questioning whether choosing a startup bank for our business was the right decision.
I’ve been dealing with an issue involving a discrepancy related to a money market fund conversion. Mercury has acknowledged that the problem is on their side, yet more than a week later, I’m still waiting for someone to properly investigate and resolve it.
Every day I’ve been told that someone will look into it or get back to me, but nothing actually moves forward. At the time of writing, the issue remains unresolved.
Banking is critical to any business, and when something goes wrong, you need to know your bank will take ownership and act quickly. That simply hasn’t been my experience here.
I genuinely liked Mercury, which makes this particularly disappointing. At this point, I’m questioning whether choosing a startup bank for our business was the right decision.
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Fix your app
“Something went wrong” every time I try to sign in with a passkey? And asking for a backup code instead of a normal 2fa code when I sign in with a password? I need to access my companies money I have people to pay!
Best financial app
Easily best banking app I’ve ever used
