Mercury is the best bank
I love this bank. Their systems are great. Support is fantastic and it’s the one app that always works. I have worked in banks and Mercury stands with its head above for functionality. Well done Mercury
So much better!
Really love the online platform and experience Mercury provides. They are really thinking about the realities people face with online payments and the need to be able to pay through ACH. Been using it for 4 years now and love it.
Feels like a geniune bank
And not a fintech
Communication
Still need a lot more work ok, and there is no customer service personnel to reach.
Difficult
Not as user friendly as my other business accounts. Difficulty finding answers and getting access to funds.
Great app
You would love this bank
Dispute is only via app or email.
My account got hacked because of their data security on their virtual card numbers. Never used this account for anything other than payroll. No phone number, no help desk, no branch to walk into. Taking days to get a dispute resolved. Don’t bank here.
Beautiful intuitive app
Very well designed
Worst experience
Don’t have Zelle all operations it’s a problem. Never recommended. I’m gonna quit soon.
Terrible customer service and support for Business accounts
Support and customer service for business users is terrible, no phone number, no chat option, only painfully slow email responses that take days to reply on a simple question asked. Definitely would not recommend to anyone. Specially not to LLC business owners.
Great UX and support team
Mercury has an incredibly intuitive interface that makes online banking simple (day and night difference compared to competitors) and their support team is quick, thoughtful, and very responsive to urgent matters for our business. Highly recommend!
Declined wire
What is the issue with this not getting accepted for transfers tf
CEO
this bank has all the bells and whistles online that a guy needs! and they are easy to navigate! thanks mercury!!
Best. Bank. Ever.
I know, they’re just a technology layer. But Merc is the best.
Great banking experience
Mercury has been a great experience for managing my business finances. The app is clean, easy to use, and everything feels straightforward. Transfers, account management, and everyday banking are simple and efficient. I also appreciate how modern and organized the platform feels compared with traditional banks. So far, I’ve had a very positive experience and would definitely recommend Mercury to other business owners.
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Poorly managed transition
Started as a Fintech, currently transitioning into a real bank; forcing all clients to migrate accounts, canceling cards for no reason, tons of mishaps along the way. Not worth the hassle.
Great App
You will never regret using Mercury, it has saved me a lot of bank transactions fee. I love it so much, fast, efficient and reliable.
The best
Best and easiest to use banking app ever
Awful . Zero customer support
There is zero customer service phone number - zero way to speak to a human . If anything goes wrong or you need help you have to speak to a chat bot . I don’t know why anyone in their right mind would put money in a fake bank they can’t speak to
Me encanta Mercuty
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