Closed my account for no reason
I went to log into my account so I could transfer money and my account was closed. No warning, no prior email. Just closed
Nnikki8625
Wildly Incompetent
This bank is ONLY good for ACH transfers. They randomly turn off debit cards with no notice or warning, they consistently neglect to file for follow up on disputes and then, when you do finally get somone human to respond, they always side with the merchant- even when the merchant tells you to file the chargeback (in this case Amazon) this Bank is a joke from top to bottom. If you have anything more complicated than ACH transactions, go elsewhere. Novo is too incompetent
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AAstralglide
App stuck in a loop
The app keep on asking me if i have an existing account or a new user, then it keep on asking to activate my biometrics every time I log in.
SSubwayFan123
Worst bank I have ever dealt with.
Trying to deposit a check via the app. And they keep rejected it. Their A/I is not very intelligent. Imagine asking a client to write you a check over and over because your bank is not smart enough to accept a mobile deposit.
IUiPhone UAMGE
Zero added when making a transfer
My app always adds a 0 after the first number I input when I make a payout transfer to one of my external accounts. For example, if I input $2,380 the app understands $20,380. This is obviously a serious issue and I’m surprised it has persisted this long without a developer fix.
J2john smith 27895846
