Login stop working
This was working smoothly so far, but from July 20th, not able to login. No customer supper to help here.
Be aware of fraud
Opened the account, received debit cards, received payments in, and all of a sudden they closed the account for “security reasons”.
They mentioned that the money will be returned via check - since 6 weeks now waiting for that check.
They mentioned that the money will be returned via check - since 6 weeks now waiting for that check.
Bluevine and Stripe
Do NOT use BlueVine if you intend to use Stripe for anything other than single payments. If you create BV account and connect it to Stripe, and want to set up a subscription, you can not. BV support is horrible at that point, pointing you to Stripe, who will then tell you that they (correctly) have no control over your BlueVine account, which is were Stripe was connected from. When you go back to BV, they will try to tell you it isn’t their fault, and to talk to Stripe again. It took FOUR back and fourths before BV admitted to being the ones needing to disconnect the account. One time, they even told me to close my Stripe account?! There is no way to close the account connection manually, either. No option exists for this in the mobile app or web dashboard. Absurd service, absurd integration complexity. I am currently in the process of switching my business bank after this travesty of customer support/success.
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Liars and lawbreakers
Absolute garbage company first they accept me then they deny me then they accept me and send me a debit card. I get the debit card. Talk to him. Try to activate it then I’m denied again. Do nothing but waste my time. They told me oh we’re having a bunch of technical issues right now and all these excuses but they can’t give me a reason of which why they denied me and then just hang up on people
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Closed My Accounts Mid-Call With No Explanation
Bluevine closed both of my business accounts without warning after I tried to deposit a $200,000 grant. Customer service refused to tell me why, even after escalation to a supervisor. They closed the accounts while I was still on the phone. I had payroll due the next day. They promised to overnight my funds and didn't. One check still hasn't arrived. Filed complaints with CFPB, FDIC, and BBB. Avoid for any real business banking needs.
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