First Responders Credit Union User Reviews

Customer Experience

Positive experience66.7% of reviews
Neutral0.0% of reviews
Negative experience33.3% of reviews

~ Based on 12 written reviews from the US App Store.

What users say

Is First Responders Credit Union Safe?

First Responders Credit Union appears safe based on user ratings. AppsHunter Safety Score for First Responders Credit Union is 97/100.

This assessment is based on 1,522 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.6% of ratings point to a safe experience
0.9% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 1,317 App Store ratings for First Responders Credit Union.

Is First Responders Credit Union Legit?

First Responders Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for First Responders Credit Union is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love this app

I love this app. It makes my life so easy. Especially with the Zelle feature. The only cash transaction service I trust Thank you BFCU

Satisfied Guy

This credit union, is always helpful and has good customer service.

Love the Credit Union but App Update is awful

Great Credit Union, they're extremely helpful and courteous, however new update to the app with security questions glitches quiet often and locks you out of Online Banking. You need to call Customer Service to rectify this error. This will be my fourth time calling to unlock my account since this new update.

Please fix this glitch, I understand the upgrade in security (with all the new scams out there) but I shouldn't need to answer security questions with Face Recognition Security which is what leads to the glitch of being locked out.
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Exceptional Service

I’ve been and member of the credit union for quite some time now and can honestly and wholeheartedly say that whenever I need or requested a loan or needed help or financial assistance they have performed without a doubt in an exceptional manner.

Great

Best thing since peanut butter

App Review

Easily accessible, has all the features and functionality needed!

Face ID

The addition of Face ID has made the already efficient online transfer process that much easier.

Credit Card access

Why can’t I make payments to my credit card anymore on this platform???

BFCU

Bout time you got finger sign on

Update this

Haven’t been able to use this app for some time now. Wont let me login to my account to see anything keeps saying error

Needs a major redo

The app always kicks me out and and continually have to delete and reload the app at least twice a week because I can not get back in. The app also gives me issues with finger print sign in.

Update this app

It’s so out dated, this app needs a major update. It’s 2020 and this app looks as if it was one of the first to come out. We need a new UI compatible with iOS 14. I know you guys can do better. I could give suggestions to make it way better, but you have to do something to catch up with other superior banking apps. It’s almost as if the developers gave up which is disappointing because I keep hoping for a actually update and it doesn’t seem like were getting one
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