My Questions
They have been so patient and helpful with my issues. Thank you easing my concerns.
First Source App
The App is very easy to use, very helpful for checking your account and depositing checks. I use it very frequently.
Best app
Best app
Long time member
I’ve had first source for as long as I can remember banking wise, this new change to the app has made my username and password unusable. I need to get cash out from the bank at the moment, and this has made it impossible. Very disappointing.
My opinion
I do not like the recent changes that fIRST our Federal credit union has.
Online banking is much more difficult , getting through to the telephone line is much more
Online banking is much more difficult , getting through to the telephone line is much more
Longtime member
I love my local credit union! I use the online tools all the time and I genuinely feel like they want the economic health of the region to improve. Their approach is community focused and they provide lots of education opportunities. 10/10 ⭐️
Dissatisfied
I though the app was really great and until just now. Went to transfer money by way of Zelle from one there to another account at another financial institution. It told me Zelle is. I’ve transferred money from another financial institution by the way of Zelle numerous times to make a loan payment in the past. Now when I need to transfer the other way, it won’t let me. And my loan account is current with extra in my savings.
Show more
Not good app
I’m a younger kid and pretty good with technology and have this app I hear good things about the bank but this app isn’t much, I’m trying to sign in on my new phone and I have the password written down and it says it’s wrong and I need to reset it, I go to my old device where I’m correctly logged in and reset the password and as im almost done it locks me out of my account, thanks first source, also the app isn’t very much and when I have questions about charges on my account there isn’t much information of the charge it will just say the date money withdrawn and sometimes company but I can’t really investigate any further
Show more
Doesn’t remember
Lately the app isn’t remembering my phone but when I try to sign in and say remember device it says it already exists. Please fix this bug
Great Service
Really enjoy being a member of first source, best service around.
Love
This app is convenient! I love it.
So so
Love the setup to bad it crashes all the time. Doesn’t seem like they care to fix the issue of it crashing
Colorization
Money coming in the bank should be colored green. Everything else is fine for me.
Excellent and continues to improve
App works very well and does everything I need it to do. They seem to always be updating features and functionality with improvements. I’m not sure what the reviewer who claims the app is unusable on their iPad is experiencing, but I’m using my iPad with the app and it works fine in both landscape and portrait.
Show more
App is unusable for months now on iPad
First source is great. Incredible credit union. Their app not so much. A few months ago I opened a ticket with them about the developers inexplicably removing landscape view from their iPad app. I’ve never heard back from them and 3 months on still only works in portrait mode which forces my iPad out of locked landscape view. This is literally a check box in Xcode to enable.
This doesn’t even touch how the forced a Eula into the log in screen a few weeks ago which only displayed 1 character per line so it was impossible to reach the bottom and accept it so I could use it for paying my bills. You know basic finance stuff. lol but it shows their dev team isn’t top notch and clearly don’t test their work.
Sp first source as a credit 5 stars developers 0 so I gave this 2 just for the sake of the credit union itself.
This doesn’t even touch how the forced a Eula into the log in screen a few weeks ago which only displayed 1 character per line so it was impossible to reach the bottom and accept it so I could use it for paying my bills. You know basic finance stuff. lol but it shows their dev team isn’t top notch and clearly don’t test their work.
Sp first source as a credit 5 stars developers 0 so I gave this 2 just for the sake of the credit union itself.
Show more
e-Deposit
I have to take the picture of my check multiple times before accepted.
Review
I have been with First Source for a number of years , my credit wasn’t the best to say the least but Tammy helped me get on the right track, paying debt off and starting me out with a credit card! I’ve since had a few loans , paid them off and my credit score has improved greatly ! No matter what I need , what I ask and need help with their there happily to assist me ! I LOVE MY FIRST SOURCE ….
Show more
Not very stable
STILL CRASHES ALL THE TIME Doesn’t anyone check this before releasing it. Been months no updates.
Month and month go by updates very few. And all don’t fix the crashes. Need to log in over and over again. Very poor and no response back to why
Month and month go by updates very few. And all don’t fix the crashes. Need to log in over and over again. Very poor and no response back to why
Not very stable
STILL CRASHES ALL THE TIME Doesn’t anyone check this before releasing it. Been months no updates.
General
I like the ease of using the mobile app I can sit at home in the comfort of my easy chair and pay my bills.I would also like to thank the ladies at the Herkimer office where I do my banking they’re always friendly there’s not a long wait because everybody does their job and a quick and professional manner so a big shout out To the Herkimer branch
Show more
