First1Bank User Reviews

Customer Experience

Positive experience18.8% of reviews
Neutral25.0% of reviews
Negative experience56.3% of reviews

~ Based on 16 written reviews from the US App Store.

Is First1Bank Safe?

First1Bank has mixed safety signals based on user ratings. AppsHunter Safety Score for First1Bank is 68/100.

This assessment is based on 31 user ratings, with an App Store average of 3.3/5.

Safety Analysis

51.6% of ratings point to a safe experience
16.1% of ratings suggest some concerns
32.3% of ratings point to a risky experience

~ Based on 31 App Store ratings for First1Bank.

Is First1Bank Legit?

First1Bank appears legitimate, with a few gaps. AppsHunter Legitimacy Score for First1Bank is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible

Poor excuse for a banking app, I've never used a banking app with so many glitches and constant errors

Face ID and quick balance issues.

The updated version of the app no longer shows your quick balance, only a blank white screen( after making sure it’s turned on as well as biometrics) and my Face ID is not working. This issue has been consistent on 4 different phones. Samsung galaxy, iPhone XR, iPhone 14, and iPhone 16. Quick balance has had an issue ever since the app update. The new app format, even the colors-feels older than the previous version.
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Login fail

It’s not letting me login, I’ll even login on the website on my laptop… same password same username and I’m able to gain access.

Update please

I can’t get into my account anymore after recent update

Update

Y’all updated the app and now it’s down. Yall need to invest into new developers, asap.

Card lock/unlcok

After the update, it no longer lets you use Face ID, even when allowed on the app settings. The unlock and lock card option is no longer available.

completely does not work after ios 26 update

pleasee release the update i cannot get into my account 💔

Freezes after IOS 26

Basically useless after the iOS 26 update. Freezes as soon as you go look at anything.

Update please

Please make an update compatible with the ios 26. My app freezes any time I make money transfers.

App Freezes

Please update to make it compatible for IOS26, every time I try to transfer money from accounts it freezes.

Response from developer

Mr.Amaro956, thank you for taking the time to voice your concerns. We are currently working on an app update, and once it is finalized, it will be released immediately. We appreciate your understanding.

Great!

You can mobile deposit checks and also set an alert for whenever your card gets used.

App slaps no cappin

This app is great. I was recommended the app from Daniel Avila. Great dude. I’ll invite him to the next barbecue

i’m very unhappy

i’ve been using the app great for months now all of a sudden no mobile deposits will go through. once i take a picture the app glitches and takes me to my phones home screen. hope my checks don’t go bad because there no first 1 bank near me. please fix your mobile deposit

Response from developer

KATorres19, we’re so sorry for the inconvenience! Mobile deposits should go through, and the app shouldn't crash after our latest updates. If not, please reach out to us so we can look into it right away. 866-319-4093. Thank you! 💚

Doesn’t work on iOS 16

App will just close when you try to log in with the new iPhone 14 running iOS 16.

No face ID

What happened to Face ID? It was working until lasted update! 👎

Not to bad

I haven’t got any problems yet in the pass 2 years using the app