FirstEnergy Choice FCU Mobile User Reviews

FirstEnergy Choice FCU Mobile
FirstEnergy Choice FCU Mobile
FirstEnergy Choice Federal Credit Union

Top reviews

Fix

Can’t log in.

I can’t even log in

This app literally sucks. I have changed my password multiple times and not a single time can I log in. I can only log in on the website. What is the literal point of this app if I can’t even log in to use it. It’s stupid and useless.

Changed my Info.

Tried logging in today with the same password and user i’ve had since the beginning, only find out they’ve changed all my info. none of it has been hacked at all they just just changed my user and password then their customer service never answered the phone. feels like a potential scam.

App log in

App doesn’t allow you to log in but website on pc will….they need to fix their app!

App Does Not Allow Login

For weeks I have not been able to log in. Can login on desktop just fine.

Not the Electric Company

I called the number provided by the app.because I was under the impression this was the JCP&L . I searched for Jersey Central Power and Light also called, First Energy. When I was confused and could not find what I needed on site . I called the number provided for help . The woman who answered the phone was not friendly . But , I know people have bad days so I cheerfully explained my situation. When I was interrupted by the woman who answered the phone . “This is not the electric company “ she barked . I said “ok I am sorry but confused “ she barked again “THIS is not the ELECTRIC Company “ .I started to ask another question and again Interrupted “THIS IS NOT THE ELECTRIC COMPANY “ .
So the message is Clear and was the first time she Barked it at me . If this is an example of the costumer service this company provides . I don’t Know that it is one, I would like to do business with .
Show more

Great Products Great Service

Everyone at the credit union is very helpful and this new service offered to the members is a great addition to the already in place online banking!