FirstLight Video Banking

FirstLight Video Banking

by FirstLight Federal Credit Union

510 ratings
3 reviews

Archived App (Last seen on 7 May 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • May 19, 2020
  • January 6, 2025

Features

FirstLight Video Banking screenshot #1 for iPhone
FirstLight Video Banking screenshot #2 for iPhone
FirstLight Video Banking screenshot #3 for iPhone
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About

Securely connect with trusted financial professionals through video chat. Conduct business, share documents, review agreements, and approve transactions all in one place for a personal and effective communication experience.

Secure video chat with financial professionals
Share documents and images
Review and approve contracts
Face-to-face financial interactions
View shared financial content
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What's New in FirstLight Video Banking

1.1.831

January 6, 2025

Improved reliability and workflow

User reviews

Get this fixed

Luna does NOT WORK

OLB

With the last update to the app in December 2024, I can’t make transfers between members, unless we use Zelle, but I have relative that doesn’t have the FLFCU mobile app, they took the convenience of just logging in and make an internal transfer. This relative doesn’t know how to download the app nevertheless use Zelle. I will start looking for another financial institution.
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Worst app

I waited in the queue for 45 mins. My spot in queue would go up and then back down only to up way more slots… this app does not prioritize customers that have been waiting long.

Developer apps

FAQ

What is FirstLight Video Banking?

FirstLight Video Banking is a secure application designed for remote interaction with trusted financial professionals. It enables users to conduct business through video chat, share documents, review agreements, and approve transactions from any location.

What are the key features of this app?

Key features include secure face-to-face video communication with financial professionals, the ability to upload and share documents or images, review contracts and agreements, and approve documents and terms of use directly within the app.

Is FirstLight Video Banking free to use?

Based on the provided information, the app is free to download and use. However, users may incur data service charges from their wireless carrier for using the app.

Who is this app intended for?

This app is intended for individuals who wish to have a safe, enjoyable, and effective way to communicate and conduct financial business with their trusted financial professionals remotely.

How does this app ensure security?

The app is described as a safe and secure tool for interacting with financial professionals. It facilitates direct communication and document handling within a controlled environment, aiming to provide a trustworthy platform for financial discussions and approvals.