Happy client
Always get gray service with FirstLight credit union
First Light
I love my credit union!!
Fees
A couple of a vendor took automatic payments from my checking account after I had canceled the subscription and before my work check was deposited. My account was in the negative and immediately I was charged the fee by FirstLight.
I wasn’t even given a chance or a notification to rectify the solution and add more money. and I just don’t think that is fair.
I think customers should be given 24 to 48 hours at least to make the adjustments and add more money before we are charged fees or at least given a notification. If you truly value your customers, you don’t take advantage of them by charging them fees any time FLFCU get a chance.
I wasn’t even given a chance or a notification to rectify the solution and add more money. and I just don’t think that is fair.
I think customers should be given 24 to 48 hours at least to make the adjustments and add more money before we are charged fees or at least given a notification. If you truly value your customers, you don’t take advantage of them by charging them fees any time FLFCU get a chance.
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Hi
Needs better options for Senior Citizens.
Something went wrong
The old version was great, but the new version only shows one or two transactions with no way to see the rest. Not sure the cause, but it’s basically useless now.
