Worst Banking App
This is the worst banking app I’ve ever used. You can’t get into your accts 90% of the time and now the app has suddenly violated security policies?! Highly likely my family and I will close all of our accts and take our business elsewhere.
Worst app ever!
What a piece of work. What is more frustrating than being on a trip and having your bank app decide that you aren’t allowed access? For years, this app has made my life very difficult. It will randomly not allow me into my account. When I repeatedly enter what I know is my password, then it locks me out of my account. WS says they are fixing it, but then it just does the same thing again. Very frustrating. How can a bank not know how to manage their security???!
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Ok
It’s a pain that every so often the app will automatically log you out altogether, even when you have Face ID and all of the other precautions. Regardless of whether or not you login periodically or take a little bit longer to use the app.
Unable to consistently validate my identity
What is with these banking apps and constantly locking customers out of accounts. Every time I go to sign in. Error message pops up telling me you are unable to validate my identity, after changing passwords and calling the time wasting call center, I still have to deal with this. This is a serious bug error. I should not have to change my password every time I log in, nor should my online account be locked every time an attempt is made to log into my account.
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Ability to turn of debit card
I recently misplaced my card & I loved that I could turn off my card in case it was really lost. Luckily I was able to recover it at a restaurant, but since the app has the “turn off card” feature, I didn’t have to worry that my card was potentially being used.
