The worst banking app/customer support
The worst part of the app locking you out and error notifications ever other week, is that when you call the corporate office they say there is nothing wrong on their end. It is one excuse after another. What’s the point of online banking that you cannot access online?
Terrible Online Banking System
There banking system is absolutely astonishing on how bad it truly is. Always logs you out forcefully, always have to change the password to get in. Seems like EVERY weekend at some point the application is down. I always have to call to get the account fixed. Absolutely a waste of time more often than not. This company makes plenty of money to upgrade their system. However it is a bank and a bank that seems to cut corners. Absolutely terrible.
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Terrible App
I constantly get locked out of my acct and it’s upsetting because it’s usually on the weekend when nobody can help. I know my password is correct because it was saved 1 month ago in my phone. Then what makes matters worse is when you try and change the password, you never get a reset button in your email ti do so. Try as you may. So if you see a charge you don’t recognize your stuck on pins and needles. This has happened to me so many times I can’t even count. I keep telling myself to change banks, even if it’s a pain to switch all my vendor info.
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Elite Bank
People’s Bank, one is treated with respect, as if one is part owner, it doesn’t matter if it’s on the phone or in person.
Never works
Anytime I try to check my balance it gives me an error or the app wont even open.
