FishDonkey Reviews: Is It Legit?

FishDonkey
FishDonkey
Fishery Innovations, LLC

Customer Experience

Positive experience68.9% of reviews
Neutral4.4% of reviews
Negative experience26.7% of reviews

~ Based on 45 written reviews from the US App Store.

What users say about FishDonkey

Is FishDonkey Safe?

FishDonkey appears mostly safe based on user ratings. AppsHunter Safety Score for FishDonkey is 77/100.

This assessment is based on 87 user ratings, with an App Store average of 4.0/5.

Safety Analysis

73.3% of ratings point to a safe experience
2.3% of ratings suggest some concerns
24.4% of ratings point to a risky experience

~ Based on 86 App Store ratings for FishDonkey.

Is FishDonkey Legit?

FishDonkey appears to be a legitimate app. AppsHunter Legitimacy Score for FishDonkey is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great Design, Extremely Unprofessional Customer Service

Despite the app and website being nicely designed, my experience dealing with FishDonkey’s sales and marketing department was extremely disappointing and unprofessional.

I reached out politely with questions about setting up a tournament, but several of the responses I received came across as rude, condescending, and unnecessarily passive-aggressive. Asking reasonable questions as a potential customer should not result in communication that leaves you feeling disrespected.

Unfortunately, the customer service experience left such a sour taste that it completely changed how I view the app. No matter how well designed a platform may be, professionalism and basic courtesy toward customers matter.

Based on my experience, I would advise potential customers to look at other tournament platforms before spending money with FishDonkey. I would much rather support a company that treats its customers with common decency, patience, and respect.
Show more

Response from developer

We are not rude to our customers. Anyone can call us and speak with a real person and they will find that out. However, we do not allow every customer to run a tournament. If a potential tournament director ignores our messages and does not follow our advice for setting up and running a tournament, we will not let them proceed. An irresponsible director is likely to create a poor experience for the anglers. We do not want participants to form a negative impression of our service or app. When a director fails to follow instructions, watch the videos, read our emails, try the practice tournament, or get familiar with the app, it raises red flags. We are lenient, but if a director does not hold up their end, it suggests they may treat the anglers the same way. In that case, we will not allow them to run a tournament. I’m sorry if you had a bad experience. I’m not certain this applies to you, but it sounds as though it might.

Needs improvement

I’ve lost a few fish due to fumbling around trying to switch the camera from front facing, rear facing and then video all while trying to maintain a fish on the board and it flips off into the water. Camera controls need to be easier to work one handed. It’s frustrating and keeps the fish out of the water longer than needed. Video portion also crashes while I had media playing through my AirPods. (Closed browser video/ audio was playing) It’s hard enough getting a fish to align on the board, closed mouth etc but really hard to cycle through 3 camera options, one handed with half of the camera buttons on the opposite side of the screen.
Show more

Response from developer

Sorry you had a problem and lost your fish. Truly! We recommend that you use the "PRACTICE TOURNAMENT" before you go out on the water. You shouldn't be fumbling around and mess up your entry. You need to practice and it is your responsibility. We have people that can measure, photo and video their release with one hand while making a youtube video and while having a conversation... so it isn't that difficult: https://youtu.be/MD-14q18oeo

Great Support

Great, easy to use app to host online fishing tournaments with amazing support if you need any help!

AWESOME APP BUT ONE MAJOR SUGGESTION!!!!

I love this app but I have one suggestion that would be a fantastic idea! I recently started doing FD tournaments and I loved them…. Living in a small town/ community I wanted to find a way where I could have a local tournament with just my buddies! I really think it would be a great opportunity for this app having a better selection while in the” set up tournament” option have a place where u can set up a local/ private tournament!
Show more

Response from developer

Yes. you can do that and that is a good suggestion. We don't have a PRIVATE button, but you can call your tournament private and define it to a local body of water. If someone else joins you can remove them. Thank you for using our app!

What

I am 17 and this app says that age four and up can use it but reading the rules and regulations it say that you have to be 18

Easy like Sunday morning

I can absolutely say I do appreciate and enjoy the creators of this tournament app. Along with responsive owners you can always count on true measurements with the live release videos . Not having to travel to a weigh station where most of the fish don’t make it is a big deal to me . You’re saving on gas along with wear and tear on your machines . Our next generation will be catching even more fish with ours being put back and being able to spawn another year . If you truly care about the fish you’re catching and love to release them this is the tournament app for you . thank you guys for a clean and fun app to compete in !
Show more

Response from developer

THANK YOU!!

Best app ever developed!

Your app is awesome, so ingenious. I regularly tell people what a great app it is and I regularly encourage organizers of tournaments to switch to your app!

Photo access

Why does this app require access to ALL photos and videos when the photo submission is taken real time? Seems fishy.

Great App

Very easy to use and lots of great tournaments available. Best part is the fish get released to be caught again another day!!

Response from developer

Thank you!

Great product

Very easy to use. Amazing customer service!

Fishdonkey APP

I use the app to manage all the fish entries for the ice fishing tournament I run annually. Working with Bonnie and Darren make it a really nice experience, indeed. If something requires a change or edit, they are responsive and offer creative ideas to help resolve them. It is totally a self manageable app. It is both dynamic and optimal for the user and the person using it to manage a tournament. I especially like the reporting it gives, as it allows me to gain intelligence from the data to make improvements and enhancements on the fly or for the next. Great work guys!!
Show more

Montréal Pike Fishing Tournament

I was initiated to the Fishdonkey app when I joined the Muskies Montreal Pike fishing tournament over 3 years ago during COVID.

The app is fantastic and very easy to use.

Great job with the app and great job to Muskies Montreal for organizing the tournament every year!

SJR 500 Rainy River Tournament

Used this app for the first time, and really enjoyed it!! Very easy to use. I followed the instructions I received after downloading, registering for the app, and it tells you how to do everything.
Being able to see fish entered from other anglers is nice. It’s great if you are a competitive angler. You can see entries in real-time. Entering a fish you have caught is so easy.
I would highly recommend this app if you are are going to host a fishing tournament, or even incorporating into your existing tournaments!!
Show more

Response from developer

Thank you for the review! Good luck in your upcoming tournaments!

No Rebase Fishing Tournament

After considering other fishing tournament apps we decided on FishDonkey. Four years later we couldn’t be happier!

Response from developer

We love you too!

Love this app!

Easy to navigate and a fun way to discover new tournaments!

Confusing

Can’t figure out to enter

Fish Donkey

Fish Donkey is the best thing that has happened to fishing in a long time.

Perfect and Easy

I use this to run a small private tournament. Everybody easily registers and I can easily use the app to communicate to the participants. We run the tournament by length and the app automatically culls and gives real time rankings. The app allows you to enter length and a picture of the species being caught. A bump board is recommended. It makes the tournament so much fun because of the real time rankings. Starts and ends right on time and the app doesn’t allow for entering before and after the whistle. Although, I use for a small tourney, it would work for any size. This is the best app for any fishing tournament. Used know for 3 years and never has a glitch. Perfect and easy!!
Show more

Great app and tournament support

FishDonkey has done a nice job creating an easy to use and fully functional fishing tournament app. We have used it at the Red Door Resort for a number of years and highly recommend. It is also worth mentioning that the team behind the app provides great support

General comments

I have heard from contacts that people are unhappy about the fees with this app. In general fishing tournament organizers would like to go back to the old ways of doing things. I do think this app is helpful for having all the tournaments in one place. My main problem however is the lack of boat education about AIS and how to stop the spread. There is great potential for spreading this important information.
Show more

Response from developer

Hey! You gave us a 1 star review and it isn't even about our app. It sounds like you haven't ever even joined a paid event so you based the review on hearsay? Please reconsider as we work very hard to make the best product possible, we support conservation, and this is not a fair review. Do I need to mention that you made this review during ICE season and you are talking about boat education??? We make the app to support conservation and run tournaments. That is what we do. We are not employed by the state to stop the spread of invasive species. I would love to stop the spread of AIS, but we seriously focus on our product and service. I understand that you care about AIS and we would LOVE to have you run an event that raises awareness about your cause of AIS and boat education. Also, you will love this part, there is no fee (ZERO) for you as the host to set up and run a tournament. Imagine that??? Our app is sitting right here waiting for you to set something up and use it as a tool. Our anlger fees are not even high, we don't hear anglers complaining about the fees we charge. I think it is possible that your "contacts" might not even be talking about our app. Again, please consider changing or deleting this review.