Doesn’t connect
I bought this app on 6/5 and it worked for approximately one month before the batteries died. When I put in new batteries it no longer syncs to my phone. I have tried all troubleshooting steps, contacted customer support three times and feel gaslit by them telling me to retry the exact same steps I already did and even insinuating that I might have calluses on my feet which cause it not to work. The scale works but the syncing doesn’t. The whole point of the scale is the syncing. Guess you get what you pay for. Sticking to my old school omron scale.
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Lost Six Weeks of Data
I really liked this app at first. Then, after at least six weeks of daily weighing, I opened it up to find all my data gone! My entire account profile was gone. It asked me to fill in all the account info as I was a brand new user. Customer Service has been awful. E-mails need someone to help them with their English translations. Ex. They use “tourist” or “visitor” when I think they mean to say Guest User. Looking to buy a whole different brand scale because of this app. 🙁
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Latest update broke the app !!!
I love the app but the developer needs to triple check updates before releasing them. After the last update, the details screen just flashes the numbers for a quarter of a second, then goes blank. I hope they can fix it soon. Useless at the moment.
blank screen
measurement details screen is blank. data is being saved but not appearing on screen. started happening with last update i think
Worked for a couple months…
After about 60 days a weird bug started in the app where the detailed data screen would flash your info too fast to see, and then go blank. Very odd problem. I don’t want to delete and reinstall bc I’ll lose my data, but maybe I will have to 😕
