Average App, Shady Practices
The app is okay. There are enough flaws that I quickly moved on to another app. The absolute worst part about this app is that you have to subscribe to access all the features, but they make canceling near impossible. BUYER BEWARE… it is not easy to cancel your paid subscription.
Taekwondowoman26
Just only starting this apps well see the result….
500 lb threshold
The max weight is 497.5 lbs. please raise this, it’s very low for leg day and makes the leg press tracking useless.
No unsubscribe button
I downloaded Fitness AI to compare it to the paid tiers of Fitbod and Hevy, and decided not to proceed with this app because it’s not differentiating enough from the others for the higher subscription fee, and I was turned off by the ad integration with the app. I signed up for the free trial, but there is no option in the app to unsubscribe. There is a “Delete my account” option, which I used, but it isn’t clear whether I will be charged when the free trial ends. This app does not appear in my Apple account Subscriptions list, and I only see it as a free “Purchase” in my Purchase History. There appears to be no option for me to confirm that I will not be charged by Fitness AI or Apple after the free trial ends, which helps me understand other reviewers’ frustration on this topic. The app developer should stop deflecting frustrated users to Apple when the developer is also responsible for this uncertainty on how to unsubscribe, and should inform their users on how to avoid subscription fees after the free trial ends.
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DO NOT DOWNLOAD
To everybody reading this, I would urge you to do not download this app. From what I understand, it is completely AI ran. I tried canceling my subscription months ago and the app said that upon canceling my subscription all of my card info would be deleted. That was a complete lie because I just got charged another $20 randomly yesterday. They don’t even try to take money from me monthly they’ll just randomly charge you $19.99. This is a horrible app and I would recommend everybody stay away unless you want a headache trying to cancel your subscription and get these people to stop taking money from you. If anybody from the company related to this app would like to contact me, I would be happy to remove my negative review if we can get my situation resolved.
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Super shady!!! Do not download!!!
I downloaded the app, started the three day trial and then decided that it was not a good fit for me. When I went to cancel it, it was almost impossible. The website states that you either cancel it using the gear icon to get to membership settings In the app or your iCloud subscriptions. Neither were available for me. I ended up having to go to the Fitness AI website, pretend like I was creating a new account and when I put in the email, it said I already had an account. Then I was able to select manage account and it sent me a stripe link. This is garbage. If you want a way better app that will not try to trap you in a subscription choose Gravl. It has a straight forward subscription model and you can actually get a discount code.
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Fraud
I have tried to cancel this app since i got it and it will not cancel. I reached out and i do not want to be charged.
This is horrible!!!
This is horrible!!!
Pretty Good, Some Improvements Needed
Other people have already said what is great about the app, so here is what needs improvement:
- Assisted pull ups and dips, according to the algorithm, get harder with more weight. If you do it successfully at 50 pounds, it bumps you to 55 instead of 45. The opposite should happen…
- May not be possible, but should absolutely be useable without Wi-Fi… This would improve QOL by an order of magnitude.
- It should say whether you should max out a specific set in the training plan (not that important but would be cool)
- Some exercises, like negative pull ups, are missing.
-Not sure if this is already a feature, but you should be able to favorite exercises you like so the algorithm recommends them more often
- Paid subscriber for 6 months
- Assisted pull ups and dips, according to the algorithm, get harder with more weight. If you do it successfully at 50 pounds, it bumps you to 55 instead of 45. The opposite should happen…
- May not be possible, but should absolutely be useable without Wi-Fi… This would improve QOL by an order of magnitude.
- It should say whether you should max out a specific set in the training plan (not that important but would be cool)
- Some exercises, like negative pull ups, are missing.
-Not sure if this is already a feature, but you should be able to favorite exercises you like so the algorithm recommends them more often
- Paid subscriber for 6 months
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Average
I like that it compares me to others in my weight and age group. It’s easy to track your workouts. It doesn’t have cardio. It also doesn’t understand warm up sets or pyramiding, or working to failure. You need to do every set to a certain rep count and weight or it will consider it a failure. The AI just isn’t intelligent. This could be a great app in a year or two if the developers stick to it. Unfortunately you’ll get hit with the annual cost very quickly. I’m a month or two into it and realizing it sucks for me.
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I've had enough. Give me a refund
This thing just doesn't work as designed. It doesn't save progress for months now. It's all about the progress and smart adjustments of weights and repetitions. But my workouts are usually broken. Completions not saved or marked failed => decrease or same plan next time. Ridiculously horrible
Can’t unsubscribe
I just got charged for a new year’s subscription, but there is no way in the app to cancel and no way to contact the company to cancel the subscription. It isn’t handled by Apple so can’t cancel in the normal way through phone settings. Really sketchy behavior all around. I’d like a refund and a way to cancel so it doesn’t happen again.
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CANT CANCEL
I got the free trial of this app, but I did not want to proceed with the membership, this app has no option to cancel membership within app, or even through the website. I couldn’t even cancel it through my settings/account/subscriptions. I receive no email on my confirmation of free trial or subscription. I ended up getting charged $90 for an app and membership I don’t want, I do not know how to even get rid of this subscription
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It’s great
Now quit asking me to write a review. I should not be asked after every workout
Scammers
It’s a scam. I just subscribed and they talk to $45 and my application doesn’t start when I try to restore the subscription. It says I have no subscription to restore.
When you delete your account, they keep your payment details
Days for my subscription was to renew I had deleted my account (I hadn’t used this service for at least 9 months). I then receive a notification that my subscription had been renewed, even when I had deleted my account. And as there is no easily accessible support line, I have left this review. With the main take away being that you may delete your account but they do not delete your payment information.
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Response from developer
Thank you for your feedback. Deleting a FitnessAI account does not automatically cancel an active subscription, because subscriptions are managed separately by Apple, Google Play, or our payment providers. Users can request account deletion at any time, but any active subscription must also be canceled to prevent future renewals. If you believe you were charged incorrectly, please contact us at support@fitnessai.com and we’ll be happy to investigate and help resolve the issue.
Good.
It’s good. I like it.
Stop charging me
Hello - I continued to receive a charge for a $89.99 subscription but I do not have an active account with your company. Please have someone in your customer service department reach out to me.
Very good
Very good app
Tailored workout needed
Love this app. Just wish it would show healing map and gave more control for modified workouts targeting specific areas
Amazing
I freaking love this app in my view it’s worth it to pay for the subscription, I pay for the whole year at once n it’s a lot cheaper that way. Seeing gains my first week
