I’m disappointed with the customer service
I bought 2 pair of shoes from this company, and only received one of the pairs. This was a month ago. I have tried calling their customer service hotline number a dozen times, and only get a recording to text them, so I did. The recording said someone would get back to me right away through text, and I have yet to receive a response. This was 16 days ago. I tried using their online chat, and didn’t get anywhere with the chat bot. It is very difficult to get ahold of a real live person. Today, I sent a second text and a voicemail on their hotline number. I hope to resolve this issue. I want to make everyone aware of this, and hope it doesn’t happen to you. This is no way to do business when they’re such a huge company. They should have people answering their phones and texts.
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Buy on Amazon
No Customer Service at All. Dishonest company. Never buy from them directly.
Does not show shoes
It does not show any shoes. When i click on the shoes page it says no product found
UK region shows US size and price
Not UK region support
Tracking number
Tracking number does not show me when I should receive my order. When trying message about this they want me to pay $2 to talk to someone. What kind of business relationship is this.
This may be my last purchase.
This may be my last purchase.
UK post code
Phone app wont all UK pist cose which is letters and numbers not just numbers
Wrong sneakers.
I click size 12, number 9 comes up
discount is a fraud
Company advertising 50% discount for new members on first pair shoes. I added discount code and the discount shows $0. I will not buy now because this business practice.
Big feet
Great shoe for me as both my feet bandage up because of leg ulcers, I normally take size thirteen so your size fourteen w extra wide fit are just the job and so easy to put on top mark
