Five Below User Reviews

Customer Experience

Positive experience31.9% of reviews
Neutral11.4% of reviews
Negative experience56.8% of reviews

~ Based on 229 written reviews from the US App Store.

What users say

Is Five Below Safe?

Not enough ratings yet to assess Five Below.

Is Five Below Legit?

Five Below: Fun Finds & Deals appears to be a legitimate app. AppsHunter Legitimacy Score for Five Below is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

app is slow

the app is very slow and that makes it hard to navigate. overall, i like the app tho cs i love 5 below

Sugerencia

Una excelente tienda que hace falta en Puerto Rico.✨😍✨

Great app

I love Five Below and the new updates are awesome!

Love five below

I love five below

New app update doesn’t even work

The new app update was pointless. I don’t even like the new look. It doesn’t show what’s in stock. Compared to the website, it actually shows what’s in stock and I’m able to make purchases through there :(

Love the new app

Pleasantly surprised to see new features in their app. I’ve been waiting for a wishlist! Big fan! 💙💙

What the heck?

Both the app and the website has issues. I am trying to make a large order both in store and shipping and when it comes to checking out, I keep getting an error message after inserting payment. I have tried two different payment methods and no luck. So now I have a cart full of merchandise that I can’t purchase. What the heck.
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FiveB❤️

This new app is super fun! Love the new wishlist, swipe to like my fav products. Taking it with me to the store was such a surprise because I could scan and find the price when I wasn’t sure while shopping in person. Heart your reboot and keep the squish and dumplings coming!

Needs some more adjustments

I love Fivebelow but as someone who is not mobile at the moment, online shopping is very helpful. I just can’t see a lot of the images for the items you’re selling on your website.

Wtf did you do to this app??

I loved this app but now it won’t show pictures of ANY products, at all. I’m certainly not buying anything that I can’t even see an image of. There’s no point in keeping the app on my phone since it’s useless.

not accurate

The app does not accurately represent what is in stock! Until there is a rewards system where you can scan a QR and earn rewards/points, there’s no point in having the app take up space in my phone

so cool!

Only thing I like better than the five below store is the app. Easy to use, bright and fun, and I loveeee that they added a wishlist!

Love Five Below

I love five below. My kids love to go there for candy, dumplings and toys. They have the best prices!

Love it

This app is great. Can find what I’m looking for. Love how I can find the holiday item go to on the home page. An enjoyable experience

Trouble

Five below is amazing but the is not it doesn’t give me the right thing

Super App!

Fast & fun

Wow I love 5 Below

I stopped at my local five below this week and had such a pleasant shopping trip. The store was WELL organized but the app was the kicker! I love the how quick the checkout is and seeing the inventory before heading out is awesome!! Also the rewards and promotions are a plus it just makes the whole experience faster and convenient.
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I love the store finder

I’m able to quickly find a nearby 5 Below to check out their Monster Jam truck selection. Toggling between the map and list is super convenient!

App is easy and fun to use

I’m so excited that five below now has an app that in real time allows me to browse hot deals. It’s easy and user friendly. Checkout is a breeze. My daughter is 1.5 years old and even enjoys a scroll through it. I definitely recommend!

the card saving option never works!!

they havent fixed this in about how many updates?