Can’t login after upgrade
Forced to upgrade then get error unknown error . Cannot access app for sales I want.
Customer support is no help since it’s AI and does not understand actual issues
Customer support is no help since it’s AI and does not understand actual issues
Highly deceptive practices
While you were using the Bath and body Works app it will tell you that you have an unused promotion. Then a pop-up will appear that says you receive $20 off your order. However you are really singing up for a monthly $20 fee to a complete and total third-party. There is no warning saying that is what’s happening they just act like it’s a $20 gift from Bath & body Works. This is disgusting deceptive behavior.
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Login issues
I have always been signed in on my phone. Suddenly I was kicked out of the app and required to login again. When it wouldn’t take my password, I changed it. The app still would not log me in. I can use the exact credentials on the website to login but the app will not work. This is frustrating as I am a frequent BBW shopper and enjoy the convenience of the app. Please get this fixed!
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Terrible app and wallflowers damaged my house
I've stopped shopping at BBW. Earlier this year you changed the app and the rewards program (I guess) because I've stopped receiving any offers or coupons. The app is horrible and I keep having to log back in every time you tweak something... that NEVER improves it. Add to that the wallflowers I had bought (I was addicted!) leaked all over my baseboards and countertops and ruined them (the stains will NOT come off) and I'm through with B&BW. There are other things I can be spending my money on.
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App crashed
Ever since the new update, I have not been able to login to the app at all. I have to do all my shopping in the browser and have to go online to redeem my rewards which is an annoying inconvenience when I’m trying to shop in the store. Hopefully you can fix this bug please!
