Bath & Body Works | B&BW

Bath & Body Works | B&BW

Body Care and Home Fragrances

1.9M ratings
678 reviews
With Ads#38 in free Shopping
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Details

  • Released
  • Updated
  • August 29, 2017
  • June 29, 2026

Features

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About

Shop for body care and home fragrances with ease. Discover daily deals, get updates on new scents, and manage your rewards program. Unlock exclusive app features and birthday surprises as a Rewards member.

Discover daily deals
Stay updated on new scents
Earn points for free products
Track rewards and offers
App-exclusive features for members
Birthday surprises
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What users say

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What's New in Bath & Body Works | B&BW

12.2.0

June 29, 2026

Talk about an upgrade! We made some improvements for a smoother experience (and said bye to some bugs, too). Keep the feedback coming—we appreciate it, as always.

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Charts

Top Free

📉 38-1

Shopping

This app dropped -1 position in Shopping chart.

Last updated on July 19, 2026.

User reviews

Please fix app

App sometimes stop working

Great Deals

I like this app and the great deals you get for signing up, BUT a new feature has kept me from using it. Now when you open the app if you are listening to music or a book or something the app mutes it. I’m almost always listening to music so it annoys me for my music to be muted while I use the app.
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No support!!

I can sign in on my laptop. I cannot sign in on the app on my mobile. I have a brand-new phone (less than a week) and everything is up to date. The only recourse your ‘support’ agent offered was to tell me to reset my password. Nope. Again, my credentials work fine on desktop. Your error message on your app says for me to contact customer support - which goes nowhere.
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It ok

I like the app to be able to see the sales and stuff but I’ve been to the store since I got the app and put my phone number in and they don’t give me my points anymore so I would fix or reconsider getting the app😊please read before getting app

App not working

The app isn’t the easiest to use, but I’ve never had real issues…. Until now.
I literally do not have a shopping cart. It’s a blank screen. I can shop around and look at items but get an error trying to add items to my cart. Not fun!
Fix it soon or I shall find somewhere new to shop.

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Rewards points disappearing

Bug

Inconsistent in-store and online experiences

Bug

Requested Features

4 requests

Allow email address changes

Feature

Provide free shipping options

Feature

Improve in-app shopping experience

Feature

Offer more rewards/coupons to loyal customers

Feature

FAQ

What does the Bath & Body Works app do?

The app allows you to shop for body care and home fragrances, discover daily deals, and stay updated on new scent releases. It also integrates with their Rewards program for exclusive benefits.

What are the key features of the app?

Key features include discovering today's best deals, getting notifications for new scent drops, and becoming a Rewards member to earn points for free products, track offers, and receive exclusive early access and birthday surprises.

Is the app free to download and use?

Yes, the app is free to download. While the app itself is free, the description indicates that in-app purchases are available through the shopping functionality.

Who is the target audience for this app?

The app is designed for customers who frequently shop at Bath & Body Works and want a convenient way to browse products, find deals, and manage their loyalty program benefits.

How do I benefit from being a Rewards member?

As a Rewards member, you can earn points towards free products (up to a certain value, with exclusions), track your points and offers in your digital wallet, get early access to new scents, and receive a special birthday surprise.