Can’t order
App will not allow me to order . Terrible
Barely Functional
I only resorted to this app as both their phoneline and website are broken for curbside orders. Go figure this is trash as well. I regret my order.
New app is terrible
Love your restaurants and food. However the recent change to a new app has not gone well. This new version is clunky and does not allow you to apply rewards. Have to use your website to place orders. Bring back the old app from 3-4 months ago there was nothing wrong with it!
THE BEST FOOD
THE BEST FOOD
Harassing me with messages
Too many daily notifications. You get one a week or I delete and never visit your restaurant again.
No reward points on app
The app is terrible. Only gave me credit for one visit when I first used ap. Last two did not show and when order was received on 3/22/26, food was cold and dry.
Bad to go order
Ordered 2 burgers. One burger was raw. Can’t call it pink. It was barely cooked at all. Both had barely any lettuce. Just a couple strips. To go orders have consistently gone downhill. Will not be back to this location.
Slowwwwww
Food said it would be ready at 8:20 PM. It’s now 8:52 PM and nothing. At least tell me your kitchen is behind or something! Used to love this place but it’s falling off.
Please fix
Please allow time for customers to pick up items before texting back within 10 minutes of the your order is ready before you ask how your experience was where then you have to go in the restaurant or call it in order to tell them that you are here . The app never saves quick pay. I have to find my card and type it in and I use it 2 to 3 times a week. Also, I made a mistake on the ZIP Code so at the back button made me go back to the screen where I was charged for the tip, even though I removed it the first time because I would rather do cash that should remain the same settings and not be tricked to pay. Also, it messes up on the silverware and ketchup screen where you click on them and it either says please select even though you’ve selected them or you forgot to and you can’t re-add them not to mention the fact that a lot of times they don’t get included when you do successfully add them other than that. I absolutely love the restaurant. The app just needs a lot of work.
Show more
Never Works
I get an error message at checkout everytime, very frustrating after entering in food for my entire family
Ok
Ok,
Though we had to assemble the burger; fell apart; couldn't taste the aioli. Couldn't request the burger be split on the app or by phone; couldn't request second set of flatware on the app.
Though we had to assemble the burger; fell apart; couldn't taste the aioli. Couldn't request the burger be split on the app or by phone; couldn't request second set of flatware on the app.
Fabulous Favorite
Everything is delicious!
Bring back call in orders
First off, your restaurant is called fifty fourth, not five four. Secondly I don’t like that the only way to place a to go order is through an app or website. I want to call in to place an order. It may be more convenient for your staff, but it doesn’t provide convenience to the customer. Now I have to jump through hoops that I don’t want to.
Show more
Waiters do not know how to record visits
I have been to the location in Euless, TX more than 20 times. I have to talk to management each time to log the visit. The receipt states to scan the QR code to add visit, but there isn’t a QR code. Adding to the wait list is useless as well because they do not use it. Removing the app and avoiding this mismanaged restaurant.
Show more
EXCELLENT PLACE
We go at least once a week, we love it. We love the french dip sandwich, frozen margaritas and espresso martinis ❤️❤️❤️ we enjoy all the tvs they have to watch games and the staff is always very nice. We usually seat at the bar and have food there. Can’t recommend enough!
Won’t save card
New app is way better. Only issue is it does not save my debit card information.
Family Dinner
Great service, awesome atmosphere
Trying your people better
Went on November 24. The person who waited on us was a good waitress, but she didn’t know how to use this app so I checked it tonight. And I didn’t get my rewards so I didn’t keep my receipt because I paid cash so I’m just out of
Buffalo Salad
Did not receive utensils as requested nor did I receive the chipotle dressing as requested. The buffalo grilled cheese was good with greens. I opted out for tortilla strips and blue cheese crumbles. Luckily, I found utensils on campus to enjoy my lunch.
Pick Up Used to be great.
Ordered through the impossibly difficult app. The ticket automatically added a $9 tip for an order I had to place. Went through the process to let them know I was there to pick up. Got an encouraging reply saying food was on its way. Never showed up and had to go in and ask for it. Won’t be tipping for pickup. What a waste to pay a tip for an order I had to place and pick up. Where’s the service? Then I get a bot when I try to contact. Pick up service has really gotten bad. Dine in is ok. Won’t be paying $80 for a pick up order in the future.
Show more
