Update
Use to enjoy the app very nice and easy to use but with this update I can’t get transfer my money through my accounts anymore and that really sucks cause I can’t go to the bank to change it all the time
Misinformation
I, admittedly and mistakenly, placed too much trust in the app and thought that i could count on the posted balances, or available funds, well shame on me for thinking that. For whatever reason, the teller couldn’t process or post my withdrawal so I was thinking I had money I didn’t have and ended up over drawn. Now I’m paying overdraft fees due to their issue and my trust in their ability to do their job…. If the information posted isn’t accurate it causes a lot of problems for some people
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Awesome bank
This bank is so easy to work with. They have been so helpful in so many different areas. Their mobile deposit is so easy and fast
Zelle
Why does Zelle not show up in the app?
Problemas
Siempre tiene problemas con el Zelle pasan muchos días sin actualizar transacciones y el saldo real no está bien crees que tienes y puffff estás en negativo o no te deja realizar transacción algún
We love 5pts Bank.
Thank you 5pts for your exceptional customer service and support. Have been with your Bank for so many years and your always available at a personal level. We appreciate you!
Love the new app features
Maybe not new, but just discovered I can get notified for transactions etc. much easier to monitor my account!
Semi-reliable
Like others have said, helpful when it works. Will randomly be offline, or most recently FaceID/TouchId is broken.
Jcl
Gracias por este trabajo que me puedes ayudar con todo
Best bank president
Tim Wojcik is amazing! He has gone out of his way to help me many times. He to trustworthy and kind.
App isn’t working
When I open the app it’s just a blank white page and my iPhone closes it out. Please fix.
Meh
This app is great when it works, seems to be down at least once a week.
crash
tons of errors
Pay bill
I would like to add a new bill pay and edit it much like I can on my desk top computer.
fails a lot!
It fails a lot!
Where is Zelle?
I type in my phone number and a type the bank name and it says that it’s already in the banking app. Then after research the five points bank says it’s in the five points bank app and it says "Send Money with Zelle®". But I can’t find that option in the app. Am I doing something wrong? Thanks
Five Points Bank App
Great app., intuitive and useful
Good for getting info on phone
I like how I can use the app on my phone to check balance and see transactions hitting accounts.
However, I find the way the app handles security frustrating. I use strong passwords that are too long and complex to be remembered. So, I use a password app on my phone. Unlike every other app I use, this one will not allow me to paste in the password. Which means I have to write it down or display it on a second device while I re-enter it. I could switch to a simpleR password that I could remember I suppose, but feel less secure.
Also, the app uses the fingerprint to access the system, but makes you re-enter password when making transfers between your own accounts. Frustrating. As a result, I end up only being able to use the app for reviewing info, not everything I want. Back to the PC for the rest.
However, I find the way the app handles security frustrating. I use strong passwords that are too long and complex to be remembered. So, I use a password app on my phone. Unlike every other app I use, this one will not allow me to paste in the password. Which means I have to write it down or display it on a second device while I re-enter it. I could switch to a simpleR password that I could remember I suppose, but feel less secure.
Also, the app uses the fingerprint to access the system, but makes you re-enter password when making transfers between your own accounts. Frustrating. As a result, I end up only being able to use the app for reviewing info, not everything I want. Back to the PC for the rest.
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Compatibility needs updated!
Used to use this app daily, but now it's not compatible with my iPod touch. Should be made to be compatible with all devices, not just phones.
Keeps crashing!
This app has been crashing for me for TWO months STRAIGHT! Please fix this because I need to see my transactions!
