Five Points Bank Mobile Reviews: Is It Legit?

Customer Experience

Positive experience53.3% of reviews
Neutral10.0% of reviews
Negative experience36.7% of reviews

~ Based on 30 written reviews from the US App Store.

What users say about Five Points Bank Mobile

Is Five Points Bank Mobile Safe?

Five Points Bank Mobile appears safe based on user ratings. AppsHunter Safety Score for Five Points Bank Mobile is 95/100.

This assessment is based on 1,994 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 1,484 App Store ratings for Five Points Bank Mobile.

Is Five Points Bank Mobile Legit?

Five Points Bank Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Five Points Bank Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy app

Very easy to understand and get a hang of

Accounts

I like how you show all accounts on your phone and iPad.
Thank you

Problem

This is the 4th time this week I’m not able to log in.

New Online Banking

I have been a Five Points bank customer over 40 years. Love the bank and when I moved from Grand Island back to Omaha, I loved the easy transition. I am not a fan of their new online banking system-it is much hard to maneuver through than the previous system and the reason I didn’t give a 5 star review
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Mobile banking

I absolutely love it! I live 1 1/2 hours away and this has made it where I was able to keep my bank.

Is it love?

We love people. We love sunny days. We love our dogs. But can we really say that we love our bank? In the case of Five Points, it’s true.

Deposit online

Frustrating experience with new login and website/app, but I think I’ve got it now…

New update

It is awful. Very glitchy

A solid banking experience

I have banked at Five Points Bank for many years, even when I lived out of state. The service is always good and my parents and grandparents used this bank for the past fifty years. Thank you.

Update

Use to enjoy the app very nice and easy to use but with this update I can’t get transfer my money through my accounts anymore and that really sucks cause I can’t go to the bank to change it all the time

Misinformation

I, admittedly and mistakenly, placed too much trust in the app and thought that i could count on the posted balances, or available funds, well shame on me for thinking that. For whatever reason, the teller couldn’t process or post my withdrawal so I was thinking I had money I didn’t have and ended up over drawn. Now I’m paying overdraft fees due to their issue and my trust in their ability to do their job…. If the information posted isn’t accurate it causes a lot of problems for some people
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Awesome bank

This bank is so easy to work with. They have been so helpful in so many different areas. Their mobile deposit is so easy and fast

Zelle

Why does Zelle not show up in the app?

Problemas

Siempre tiene problemas con el Zelle pasan muchos días sin actualizar transacciones y el saldo real no está bien crees que tienes y puffff estás en negativo o no te deja realizar transacción algún

We love 5pts Bank.

Thank you 5pts for your exceptional customer service and support. Have been with your Bank for so many years and your always available at a personal level. We appreciate you!

Love the new app features

Maybe not new, but just discovered I can get notified for transactions etc. much easier to monitor my account!

Semi-reliable

Like others have said, helpful when it works. Will randomly be offline, or most recently FaceID/TouchId is broken.

Jcl

Gracias por este trabajo que me puedes ayudar con todo

Best bank president

Tim Wojcik is amazing! He has gone out of his way to help me many times. He to trustworthy and kind.

App isn’t working

When I open the app it’s just a blank white page and my iPhone closes it out. Please fix.