No email verification
App doesn’t send email verification. It’s broke
App Down
App is completely down. Goes to title page and just sits there.
Best app for city services
This app quite literally is the best city service app I have ever seen. Every request I make on it gets responded within 1-2 days and the potholes in our alleyway quite literally get fixed before the end of the week.
Working fine, easy to use
Maybe previous versions were broken, but as of September 2023 app is working fine. Text box for details expands correctly when entering a lot of information, the UI is simple and to the point, and I get email confirmations immediately after submitting an issue.
App Crashes
Cannot open app on ios14
App crashes immediately on iPhone
On IOS 14, the app crashes immediately. Can’t open it. It hasn’t been updated in 3 years, so I think it is time to get the bugs fixed.
Apps keeps crashing when entering required fields
The apps keeps crashing when entering required fields such as direction of travel and contact information preventing the report to be submitted... have to use the website and manually enter in location
Unusable, app crashes when trying to use
When trying to report an issue everything is fine until you try to add a picture. Then it crashes. Once it crashes you’re done... can never open it again. iPhone 11 on ios 13 snd 14
App unusable
The app has become unusable on newer phones (even the ones that have been out for two years). It’s designed for smaller phones and it’s impossible to focus back to the end of a textbox of a complaint if you accidentally leave it, or if your complaint is longer than the small box provided (it does not scroll). Useless.
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No longer works
The app used to work beautifully and I used it regularly. Now it is completely broken and crashes before you can submit a request. I noticed the app appears to be no longer supported. Sad. It was a great tool for residents who care about our community.
Keeps crashing
Won’t let me complete a new request. Keeps crashing whenever I try to input the required ‘Location’ field. Using iPhone 7.
Broken
Don’t bother, it’s broken.
Good app for broke stuff in the city
A little clunky - BUT the city does respond to it a fixes things!
Clunky
App could be a lot quicker overall.
Also getting notifications doubled for some reason.
Also getting notifications doubled for some reason.
Great app
Very innovative tool - empowers people to be a part of the solution in terms of responsible water usage
Plano is on the map!
So happy my city has this tool.. I hope it spreads to the rest of Texas!
It's kinda cool that...
All the cities in the US... They choose mine! AWESOME!
It is great when it works
I like the idea but 9 times out of 10 it won't let me log in. When a water restriction was reported, I was told at the time I reported it, it wasn't a restriction, but someone would look into it
Helped in the Drought
Easy to use and the city responds right away. It's especially useful in this drought!
Great app
I like that the city is doing this. Cool way to report problems.
