App should be removed from the App Store
Does nothing more than link to the download page of another app
1 star implies that it works at all, which is not the case
This app works about as “well” as WASH washers & dryers do, which are all hardly functional at all. Maybe if they spent less time ripping off families and low income housing complexes, then they could spend more time ensuring that their garbage heaps work.
This app simply DOES NOT WORK
Worst app. Worst laundry service. Disgusting smelly machines that never get maintained by this company. App does not work- it doesn’t let you fill out the service report and there is no phone number to call.
Can’t select a Machine Problem
When I click ‘Machine Problem’ there are no options except for the ‘cancel’ button, but I can’t submit an error report without specifying a problem :/
App doesn’t work
Just tried to use the app this morning to report a service issue. While it recognized the machine, the app wouldn’t let me select the problem. It’s a total waste of time to try using it as it is. I had to go to the website to report an issue and don’t bother calling the number, you’ll be on hold until you’re dead.
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Don’t use!
There is always a problem with the washers. The washers have not been working for over a month and yet nobody has came out to fix the problem. We are constantly having problems with the washers. I have tried calling over and over and no response from the company. I am very frustrated and am not happy with their service.
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2.3.1
Yo guess what, your updated app STILL crashes. It won’t even open. My school has 5 broken washers and 3 broken dryers that we’ve been trying to get fixed
Pathetic and unusable
Scan the barcode. Check! It demands to have the “problem” field filled in. Fair enough. But there is no field. The only available input is a Cancel Button. There is no way to submit a problem. No doubt they congratulate themselves on how few problems are reported on their machines...
This app is the worst
This app has never worked for me. I tried to do a service for one of our machines. You can’t input details about what the thing is doing. The second page doesn’t open to give you space to input. The cancel button is the only thing you can do.
Don’t even do it
Very poor app...like the worst. Everything glitches, you cant even submit a service request without the app freezing or starting over. This place is trash and the app is worse
1554 Gramercy pl
My name is Rosa Mas ( on site Manager) and this App is a Headache because every time you want to describe the problem with the machines does not let you!! Crazy is not good at all
bad machines
I’ve lost so much money on these machines. I constantly have to keep guessing which machines work, and I’m down to three. I can’t even use those machines because other people are using them. Also, I cant my money back! It’s the middle of winter where I am and none of the machines seem to know what cold means. They have scorching hot water! And the other machines are literally flooded. The other laundry room that literally always smells like pee and has drunk homeless people has better machines.
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Not working
This app will not the me complete a request for a repair on a machine due to not being able to enter what is wrong with the machine.
Most disappointed
I am unsatisfied with this app because when I tried to report a problem, it asked me to give the machine problem. However, it showed no options for the problems and no way to type my issue.
So convenient
Makes doing laundry so much less stressful. I know when my laundry is done and if a machine is open to use.
Scan worked well
I read the reviews and was worried but the scan worked well and the machine got fixed in a timely matter.
It worked.
My property manager showed me this app and how to use it for our apartment buildings and I used it like I was shown and then next time I was in the laundr room, it worked. I used the exact machine and no issues. Plus, I did what I had to, to get refunded my $1.25 which was the smallest check I've ever received but I'll take it lol
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Garbage.
This app is garbage, their machines are garbage. The amount of money and frustration that their broken machines have cost me....unreal.
I try to get the app
Yes I try to get the app but I write the name Wash on the app and nothing the only think I get is this think of FixLaundry I don’t want that I need the real app but I looking by name by anything and nothing
Does not work UCLA
This service does not work. This company’s machines are constantly not working and this app does not work. Very frustrating.
UCLA Weyburn Paseo
UCLA Weyburn Paseo
