Unusable
If I had written this review 6 months ago I would have rated 5 stars because I loved the old program. It was very user friendly.
Now I’m afraid the exact opposite is true. The program is hard to maneuver and find information I need. I called the 800 number and even the nice lady I talked to had trouble.
Please, please bring back the old version.
Now I’m afraid the exact opposite is true. The program is hard to maneuver and find information I need. I called the 800 number and even the nice lady I talked to had trouble.
Please, please bring back the old version.
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Horrific
This app repeatedly says: ACCESS DENIED. That’s all that it’s good for - for many months now. However, when I go to the webpage via a browser, I usually can get access to my account. They need to take this app out of circulation because it’s a joke. Just look at the ratings. You would think some “professional” working in their company would know about this many poor ratings and actually do something about it. A bank? Really? Scary.
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Terrible app
This app doesn’t work anymore period. Needs a major update. Click on the app to use it and it instantly disappears. Goes right back to the main screen. Don’t waste your time. I even deleted it and reinstalled it. Worked once then right back to main screen. Luckily app on my iPhone still works.
Just links to web...
Might as well skip downloading the app and just go to the web site...fairly useless app.
Horrible
Doesn’t work. Asks for updates. Page not found. Poor layout. Worth switching banks.
Does not work
Does Flagstar ever intend to fix this app? I can’t even open it.
Disappears
I have to delete the app and reload it every time for it to work.
Can’t Print
Can not print from this app
Need my loan feature
I only pay mortgage. Needs the my loans feature
What is going on?
I used to check my account every day using this app. Since the pandemic, when you needed this the most, it has ceased working. Seems this succumbed to the virus, as well. If you are updating it or something, it would be nice to let people know. None of the other mobile apps are working on my up-to-date iPad, either. Back to the old days....call or go to the ATM to get your balance. What a PITA!
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Won’t open on IPad
This app will not open on my iPad. It keeps closing as soon as I click on it.
Can’t log in!!!
Have down loaded the app for IPads twice! When I attempt to log in, it tells me I have to install the new app. I hit the link and the link will not work!!!
Need one, modern app
This app has not been updated in over 5 months, and that makes me concerned that this may have security vulnerabilities (most apps of this nature are updated every week or two).
I want one, consistent app that I can use across all my devices. The web portal, iPhone, and iPad apps are all different enough that it makes using multiple devices a pain.
Flagstar, I’ve also been patiently waiting for over 2 years to get Apple Pay support. Is that ever coming?!?
I want one, consistent app that I can use across all my devices. The web portal, iPhone, and iPad apps are all different enough that it makes using multiple devices a pain.
Flagstar, I’ve also been patiently waiting for over 2 years to get Apple Pay support. Is that ever coming?!?
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PITA
Enter ID and password secret question and select remember ID. It ‘forgets’ ID day later and you have to re-enter all info including answer to secret question. Gets tedious after a few times, please fix.
Smooth experience !
This works super smooth!!! I like the intuitive design... takes just a few clicks to do just about anything I want!!! Thanks Flagstar!
Only because 'no stars' isn't an option.
Since I only have a mortgage with this bank, the app will not permit me to sign in, apparently because the 'my loans' logon available online is truly a separate thing. So, the app is of absolutely no use to me!
