Easy to use
Such an easy to use app, seamless booking process and the colors and design are pretty minimalist. It doesn’t feel like I’m being pushed to buy anything which I appreciate, and it’s not like Air Canada where the pages are so clustered with overwhelming information.
Great flight
I am satisfied with Flair Airlines
Flair is my Go 2
Fly between YYC and YVR for work. Flair staff are friendly and professional. Their pilots and equipment are always top notch. Thanks for all of your hard work keeping Canadians mobile!!
Only allowed to be born June 26,2014
The update I installed today made the app useless at booking flights as you can’t change the birthday without it automatically changing back to the weird DOB that’s preset
Best Experience
I’m flying to Toronto to see my Grandparents, and I’m staying there for 2 months, and I would, fly flair again
Spam app
This app will constantly spam you with junk ads. After my trip I will be deleting this terrible app.
Worst service
This is one of the worst airlines that you will find in canada. If you tried to talk to customer representative they will take to much time to respond and incase if you cancelled your flight they will never give money back instead they will say, you can use your leftover money as a credit to book new flight .If you try to reschedule your flight be ready to pay same price as you paid initially in booking. So worst I find.
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Do not fly flair
I chose flair for the first time because it was a few dollars cheaper. I will never fly again. Worst customer service, all telephone and desk agents were 3rd party contractors and refused my medical request to sit next to my ailing wife without being forced to pay the additional $50 each. If booking as a group you MUST pay the seat change fee for all members otherwise the system will “randomly” assign you seats not next to one another on the flight. The total cost of trip ended up being significantly more than the similar flights porter and west jet that will not separate your party even if you choose not to pay the seat selection fee.
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New level of horrendous service
Just like the website, mostly broken. Forget trying to book a family in. There are so many low cost airlines in the world that actually provide a base level of service, it’s hard to believe how terrible Flair is on all fronts.
Nope
Great way to get lots of spam, but functionally very broken. Using the site is easier and has more functionality.
Don’t
It’s amateur company
Increase the price once you entered Credit card
Be really careful if you book flight. The app will add money at the last step. Even you didn't add luggage it will add for you for every passenger at the last step.
Gtdrvj
Flair has the absolute WORST booking software I have seen. I was manager of a medium sized group of excellent Technicians and Engineers. NOBODY could make head nor tails of your horrid Booking App. Please fire the nine year old who wrote it and hire a profesional.
Worst Experience
I booked my flight through the app. Even though I had unselected the carry on bags option it selected for me and I was charged for it unfairly. Customer service was unwilling to give me refund for it.
Unreliable, and you will be billed for their unreliability
Tried to check-in for my flight only to be told “something” went wrong and I would have to check-in at the airport. At the airport I was told I needed to pay $35 to check-in in person, despite the fact that their online check-in was broken. They send you a link to add boarding pass to your phone wallet, but that doesn’t work either. Much as I want competition in the industry, I just can’t trust this airline any more.
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Horrible app and company
App is glitchy link to accessibility does not work link says site doesn’t exist. Call center staff poorly trained objective to get you off the phone and back to app which doesn’t work. No knowledge of accessibility rules in North America. Call center admitted are not in Canada or USA
License should be suspended until prove they can operate properly when try to escalate to a supervisor say supervisor will call you back in 24-72 hours .
License should be suspended until prove they can operate properly when try to escalate to a supervisor say supervisor will call you back in 24-72 hours .
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Not helpful after you’ve booked
We booked our vacation online and downloaded the app, hoping we would log in with reservation number and then get flight status and reminders for our trip. Nope. It’s just an app based way to book a trip.
Inconvenient application
Not all options listed on the website are available in the program. For example, unlike Air Transat, you can't add a booking reference number to receive notifications.
great booking experience
What a great app. I think the way the app flows makes the ancillary pages feel less aggressive
Avoid
If you have any luggage it costs the same as a real airline without any of the benefits of a real airline. Very scummy and money grubbing, avoid at all costs