Bug ridden and slow
Update 26/08/2025:
Latest app version 1.5.30 is still so bad despite the claims it fixes stuff. It’s 5:58pm and I go to select 7-8pm and 7pm apparently isn’t a permitted pickup time? Stupid.
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This is a horrific app. It’s always full of bugs throughout the entire user journey from booking to unlocking or locking the car.
You’ll be mid booking and parking the car, go to lock it in the app, and the app has decided it’s a great time to log you out. Sometimes it also presents a token expired, cannot be refreshed error. The only way to resolve this is to delete and reinstall the app.
Figure it out. It’s surely harder to build such a flop app than one that works.
Latest app version 1.5.30 is still so bad despite the claims it fixes stuff. It’s 5:58pm and I go to select 7-8pm and 7pm apparently isn’t a permitted pickup time? Stupid.
—
This is a horrific app. It’s always full of bugs throughout the entire user journey from booking to unlocking or locking the car.
You’ll be mid booking and parking the car, go to lock it in the app, and the app has decided it’s a great time to log you out. Sometimes it also presents a token expired, cannot be refreshed error. The only way to resolve this is to delete and reinstall the app.
Figure it out. It’s surely harder to build such a flop app than one that works.
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Dear Flexicar you have a useless IT team
This app is unusable. Have your IT people apologise to their customer service, marketing, car service colleagues and fire all of them.
Buggy beyond belief.
The actual benefit of Flexicar as a service is marred by this appalling excuse for an app. Buggy, broken and nonresponsive. GoGet does a much better job.
Annoying
Updates all the time, won’t let me use it without updating, forgets my password and device
Unusable
This app is unusable. I’ve tried capturing my ID many times but it just sends me in a loop to redo it after telling me I was successful. As someone who works in tech this is unacceptable.
