Restricted Before I Even Created an Account
I’m very disappointed with my experience. I was a completely new user and was restricted from accessing FlightReady during my very first attempt to create an account. I had never used the service before.
I contacted support to ask for clarification and requested a review, but the response simply stated that they would not permit me to access their services and would not provide any details about the reason.
It’s extremely frustrating to be denied access before even having the opportunity to use the service, especially when I’m a flight student who genuinely wanted to use FlightReady for FAA exam preparation.
I understand that companies need security measures, but automatically or incorrectly restricting a new user without providing any meaningful explanation or resolution is a very poor customer experience.
I contacted support to ask for clarification and requested a review, but the response simply stated that they would not permit me to access their services and would not provide any details about the reason.
It’s extremely frustrating to be denied access before even having the opportunity to use the service, especially when I’m a flight student who genuinely wanted to use FlightReady for FAA exam preparation.
I understand that companies need security measures, but automatically or incorrectly restricting a new user without providing any meaningful explanation or resolution is a very poor customer experience.
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Unjustified Account Ban – Completely Unacceptable!
My account was suddenly banned for "Terms of Service violations" even though I did absolutely nothing wrong!
I have only ever logged in on one personal iPad—no shared accounts, no VPNs, and no automated tools. Your automated detection system made a mistake and is now severely disrupting my FAA exam preparation.
I have already emailed support with no proper resolution. Restate my account immediately, or REFUND MY MONEY for the IR and CPL courses since I haven't even touched them yet!
Terrible service. Think twice before spending your money on this app!
I have only ever logged in on one personal iPad—no shared accounts, no VPNs, and no automated tools. Your automated detection system made a mistake and is now severely disrupting my FAA exam preparation.
I have already emailed support with no proper resolution. Restate my account immediately, or REFUND MY MONEY for the IR and CPL courses since I haven't even touched them yet!
Terrible service. Think twice before spending your money on this app!
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Response from developer
Account restrictions are only applied after a human review confirms that our Terms of Service have been violated. We also provide an appeal process to consider any additional information submitted by the account holder. Purchases made through the App Store are billed by Apple, and any refund requests are handled by Apple.
Best app
I use this app quite a bit and I’m using it to train myself
Account ban
Overall a good app but my account was banned for no reason
Banned account
I did not share any account with anyone and banned my account with no reason?
