Dislike the new update
Not as user friendly as it was before the App.
Cannot log in
Since the latest update, it’s practically impossible to log into this App. Email account and password are not recognized. If you wait 24 hours, somehow you’re magically allowed to login. Be sure and save your tickets while you can - you have been warned!
Garbage App
As with all things associated with Ticketmaster, this app is garbage
App Crashes at Game Time
Tickets bought through the app could not be accessed during the first quarter yesterday and there were nearly a thousand people who could not enter due to this.
They also make you link ticketmaster but you still cannot access them from ticketmaster.
They also send you an email with your tickets, which when clicked instead of opening up the tickets, opens up the Gator app instead, and you guessed it, still would not load.
There is no contingency in place for this so if you did not screenshot or print your ticket before hand then oops, you’re screwed. No one can look up your ticket and the confirmation that you purchased a ticket is not enough apparently.
Absolutely brutal experience trying to use this app and am disappointed in UF for not having some back up system in place to allow people who purchased these tickets into the game.
They also make you link ticketmaster but you still cannot access them from ticketmaster.
They also send you an email with your tickets, which when clicked instead of opening up the tickets, opens up the Gator app instead, and you guessed it, still would not load.
There is no contingency in place for this so if you did not screenshot or print your ticket before hand then oops, you’re screwed. No one can look up your ticket and the confirmation that you purchased a ticket is not enough apparently.
Absolutely brutal experience trying to use this app and am disappointed in UF for not having some back up system in place to allow people who purchased these tickets into the game.
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App is dysfunctional
It has had problems for years but it’s now the worst I’ve seen it . Cycles through all kinds of mistaken screens and will not allow user to resolve issue even with a log out . Can’t update password either . Why can’t we get a functional app for what we pay for gator tickets ?
