Игра
Response from developer
Здравствуйте, бабочка дорогая! Приносим извинения за неудобства. Попробуйте перезагрузить устройство или очистить кэш. Разработчики работают над исправлением. Спасибо за понимание!
Вылетает
Response from developer
Елена, приносим извинения за неудобства! Попробуйте перезагрузить устройство или очистить кэш. Разработчики уже работают над исправлением. Спасибо за понимание!
Light blue and green are too hard to tell apart
Response from developer
Dear more challenging please, Thank you for your feedback! We're sorry to hear you had this experience and are deleting the game. We'll consider your comments about color and challenge in future updates. For support, please contact support@sonat.vn.
Обновление
Response from developer
Здравствуйте, klep2978! Приносим извинения за неудобства. Попробуйте перезагрузить устройство или очистить кэш приложения. Наша команда разработчиков работает над исправлением этой проблемы. Для поддержки: support@sonat.vn
Ну такое
Response from developer
Уважаемая Yana.|||, приносим извинения за рекламу и повторяющиеся уровни. Мы работаем над уменьшением частоты рекламы. Вы можете убрать всю рекламу с нашим пакетом "No Ads". Следите за обновлениями! Спасибо за поддержку!
Repetitive levels
Response from developer
Dear stupid idiot itunes, We're sorry you were disappointed by the level repetition. We appreciate your feedback and will consider this for future updates. For support, please contact support@sonat.vn.
Annoyed
Response from developer
Dear Thisismetish, We're sorry about the freezing issue! Please try restarting or clearing the app's cache. Our team is working on a fix. For further support, contact us at support@sonat.vn.
Hate-hate-hate the timer
Response from developer
Dear WendyM5858, Thank you for your feedback! We're sorry to hear about the timer issue. We'll definitely consider this for future updates. Please stay tuned! For support, email us at support@sonat.vn
Too many ads
Response from developer
Dear Kia_Dt, We're sorry to hear you found the ads and puzzle times frustrating, leading to uninstall. We appreciate your feedback and are working to improve these aspects. Thanks for playing! For support, email support@sonat.vn
Lvl 499
Four tubes only, 2 of the tubes are locked and the other 2 have turned off levers
Response from developer
Dear puppyloverKP, Thanks for reaching out. We'll check to see if there's any issue with the level you're stuck on. In the meantime, you can try using boosters to help you pass or make sure you're playing on the latest version of the game. We hope that helps!
Won’t play games with timers
Response from developer
We understand your frustration! Thanks for the feedback. We'll consider a relaxed mode in future updates. For support, please contact support@sonat.vn.
Glitches
Response from developer
Dear Munirah22, We're sorry you're experiencing issues at levels 110 & 112. Please try restarting the game. For detailed assistance, email us at support@sonat.vn. Thank you!
Level 110
Response from developer
Dear Munirah22, We're sorry you're experiencing issues at levels 110 & 112. Please try restarting the game. For detailed assistance, email us at support@sonat.vn. Thank you!
Strip at bottom of playing field
Also, are you sure level 111 can be solved as it currently is?
I liked the app. Until somewhere in the early 100s levels, the difficulty level does not gradually increase, it skyrockets. It takes several ads to get thru a level. The next couple levels might be fine, and then another ridiculously difficult level. I’m currently at level 155 and I’m sick of watching ads to try and pass it. I’m deleting the app.
Response from developer
Dear Chrisiana, thank you for your feedback! We'll investigate the bottom strip placement and level 111. We appreciate your input and strive to improve your experience. For further support, please contact support@sonat.vn.
Shapes don’t line up
Response from developer
Dear Elanisgma, Thank you for the wonderful feedback! We're glad you find it relaxing. We'll keep the difficulty balanced & consider your timer suggestion. Your opinion matters! For support, email support@sonat.vn
Fun but timed ..0 stars
In the mean time.. I’ll play Drop Escape which is very similar. Super challenging, and NO TIMERS!
Response from developer
We understand your frustration with the timer! We're always looking for ways to improve. A 'relax mode' is a great suggestion. Please contact support@sonat.vn to share more feedback.
Great game
Response from developer
Hi underurbeddddd, we’re thrilled to receive your feedback! 😊 It’s great to know you’re enjoying the game. We’re always working on updates to enhance your experience and can’t wait for you to see what’s next. Thank you for your support, and keep having fun! 🎮
Great app if:
Response from developer
Thanks, Merrien! We're glad you enjoy the game. We appreciate your suggestion for a no-timer mode. We'll pass this feedback to our development team. For support, please contact support@sonat.vn.
