Flow Online

**Flow – Restaurant & Hospitality Operations** Flow is an all-in-one operations management platform designed for restaurants, cafés, hospitality groups, and multi-branch businesses. It connects teams, managers, departments, and branches in one centralized system, helping businesses simplify daily operations, improve communication, control costs, manage employees, and gain better visibility across their organization. Flow replaces scattered spreadsheets, WhatsApp messages, paper forms, and disconnected tools with structured digital workflows accessible from both mobile and web. ### Key Features • **Punch In & Punch Out** – Track employee attendance and working hours • **Shift & Schedule Management** – Create schedules and manage employee shifts • **Attendance & Payroll Review** – Compare scheduled and actual hours, review payroll calculations, and approve final payable amounts • **Employee & HR Management** – Manage employees, roles, branches, permissions, and operational access • **Inter-Branch Ordering** – Manage transfers and orders between branches and production locations • **Purchasing & Procurement** – Organize purchase requests, approvals, suppliers, and purchasing workflows • **Supplier Management** – Manage suppliers, compare prices, upload price lists, and track supplier performance • **Production Tracking** – Organize and monitor production requirements across locations • **Inventory Management** – Manage inventory counts, stock movements, and reporting • **Waste Management** – Record and analyze waste to improve cost control • **Missing Items / 86 Management** – Keep teams instantly informed about unavailable products • **Daily Cash Management** – Record and review branch cash submissions and shift reports • **Checklists** – Create and monitor recurring operational and opening/closing procedures • **Tasks** – Assign responsibilities and follow their progress across teams and branches • **Internal News & Updates** – Share company announcements and operational information directly with employees • **Specials & Upselling** – Communicate daily specials and sales priorities to teams • **SOPs & Training** – Centralize procedures, manuals, training material, and operational knowledge • **Menu & Recipe Management** – Maintain product, recipe, and menu information in one place • **Customer Complaints** – Record, assign, and follow up on customer issues • **Reservations** – Manage table reservation information and operational follow-up • **Operational Dashboards & KPIs** – Monitor activity and performance across branches • **Role-Based Access Control** – Give each employee access only to the information and tools relevant to their role Flow is built to make daily operations clearer, faster, and more accountable — from the employee on the floor to management and head office. **One platform. Every branch. Every team. One Flow.**