Fly Taxi 的士 User Reviews

Customer Experience

Positive experience57.1% of reviews
Neutral7.1% of reviews
Negative experience35.7% of reviews

~ Based on 14 written reviews from the US App Store.

Is Fly Taxi 的士 Safe?

Fly Taxi 的士 - HK Taxi Call App appears mostly safe based on user ratings. AppsHunter Safety Score for Fly Taxi 的士 is 77/100.

This assessment is based on 42 user ratings, with an App Store average of 4/5.

Safety Analysis

78.6% of ratings point to a safe experience
4.8% of ratings suggest some concerns
16.7% of ratings point to a risky experience

~ Based on 42 App Store ratings for Fly Taxi 的士.

Is Fly Taxi 的士 Legit?

Fly Taxi 的士 - HK Taxi Call App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Fly Taxi 的士 is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

冇下次

司機唔識路,又唔識睇google, 仲大條道理,絕無唔好意思,實際價錢同apps知計相差1/3,掉低我地喺錯嘅目的地,一走了之

Fast and reliable

I tried another more famous app - it kept me waiting for one hour - so
I tried this app and it found me a taxi in less than
1 minute AND for a cheaper price!

Cannot register

Want to register but it would not let me

Response from developer

Hello, thank you for choosing us. As the system needs to verify your phone number to provide services, if you do not have a local Hong Kong SIM card, passengers can place orders through the WeChat Mini Program or use WhatsApp to book a trip. To place an order via the WeChat Mini Program, please click on "I am a mainland (+86) or Macau (+853) user" below. Currently, WhatsApp only offers trip booking; for immediate orders, please use the WeChat Mini Program. Thank you. We will continue to improve our services and wish you a pleasant journey.

司機態度好helpful

司機態度好helpful

Stopped working

It worked great for years then now i am forced to register and it doesn't work. I call and the registration keeps failing. The WhatsApp doesn't work either. terrible system. Just do a text message like normal apps.

Response from developer

Hello, thank you for the complain. We will try our best to deal with the existing problems. We hope that we can recieve a higher rating when you are more satisfied with our service in the future. If you have any suggestions, please whatsapp to 91449009. After receiving the comments, our team will try our best to improve, thank you!

Worst cab app ever

Did absolutely nothing tried it out for a week and no taxi take the orders

Terrible Customer Support / Primitive Communication

Driven to write a review based on their horrible customer support. I’ve only been able to connect to a taxi 1 out of every 5 times I try to order via the app. The app is limited to Chinese speakers and doesn’t easily provide guidance to change languages (still haven’t found it). Customer support hangs up a few seconds after screeching they cannot help and does not wait for you to ask a question.
Show more

Response from developer

Hello, thank you for the rating. We will try our best to deal with the existing problems. We hope that we can recieve a higher rating when you are more satisfied with our service in the future. If you have any suggestions, please whatsapp to 91449009. After receiving the comments, our team will try our best to improve, thank you!

Works well, but English UI needs some attention.

The app has allowed me to get a taxi off the main paths in HK. The English option is so-so, with some of the drop down menus only in Chinese.

Can’t use app

Must have a +852 phone number to use the app.

Easy to use

Most of the time it works

Great service

I used this app recently to order a very early morning taxi to the airport. The service was excellent. The driver arrived in good time, and the price was fair. Have already recommended to my friends.

Great app - saved us in the New Territories

Quickly got us a taxi when we were a bit stranded.

Easy and quick

Very good! Easy to use and driver response really quick

Good services

This is much better than other apps