FNB Mobile Banking User Reviews

Customer Experience

Positive experience84.4% of reviews
Neutral0.0% of reviews
Negative experience15.6% of reviews

~ Based on 45 written reviews from the US App Store.

What users say

Is FNB Mobile Banking Safe?

FNB Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for FNB Mobile Banking is 94/100.

This assessment is based on 996 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.5% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.2% of ratings point to a risky experience

~ Based on 916 App Store ratings for FNB Mobile Banking.

Is FNB Mobile Banking Legit?

FNB Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for FNB Mobile Banking is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mobile check deposit is a pain

It has become increasingly more difficult to get checks deposited through the app. I had two in the last two weeks that got put in for review and denied without notice. I was lucky enough to realize they didnโ€™t go through but that is such a pain.

Great Online App

I love the functionality and features!

Great

This bank has been nothing but fair to me and has a good protection program.

New check deposit horrible

My wife wants to know if we can use the old check depositing app. She literally had to take a photo of the check 19 times to get one that would work! Doesnโ€™t save any time if we canโ€™t actually get it to successfully deposit.

Great Bank

Have been amazing for a new business. Believe

Mala muy mala

Mal servicio de aplicacion, siempre se va la red, y no tiene muchas opciones y es muy lenta

FNB

FNB is convenient - love the easy access on my phone . Iโ€™m very satisfied at home too, as long as internet is running!๐Ÿคฃ

Unusable

For some reason I keep getting an error thatโ€™s making the app unusable Iโ€™m sure it will be fixed soon but canโ€™t use the app at the moment

Response from developer

Thanks for the input and we're sorry for the issues. This could be a number of things. Please contact our Digital Services team -- you can do so by visiting our website at www.fnb247.com -- and we will be happy to assist you. Thanks! First National Bank is located in Ames, Iowa and has offices throughout central Iowa.

What an awesome makeover

Thank you FNB for this massive experience improvement in mobile banking!

Nice improvement

So far so good. I like the clean design and the fact that itโ€™s consistently working now.

Mobile App Issues

I have completed the new login process with the website got my new temp password and changed it to my new one and the mobile app says invalid credentials but the desktop site works fine.

Response from developer

Thanks for the input, and I'm sorry for the issues. Since "First National Bank" is a very common bank name, it may be that you have downloaded our app, but we may not be your bank. Our main office is located in Ames, Iowa and our other offices are through central Iowa. If you have confirmed that we are the correct First National Bank, please contact us and we will be happy to help you with getting logged in to FNB Mobile. Thank you!

Secure and easy to navigate

Its nice to have the security of the thumbprint authentication and I like how easy it is to use. Now I make transfers between my accounts all the time.

Mobile deposit

The app is alright. Navy Feds is far better but this works just fine. I have issues with the camera when making mobile deposits. The from image is always the easiest to capture but I find myself having to take the photo of the back of the check over and over again. I always have all of the signature and mobile deposit shown on the lines provided on the camera as well as all the legal jargon at the bottom. The most frustrating part is when it asks me to clear the image it send me back and makes me select โ€œcapture back of checkโ€ image instead of simply clearing the images and keeping the camera open. All in all itโ€™s ok I guess.

I also dislike your online bill pay system. I cannot pay a company with a check written by the bank.
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Best Bank App Iโ€™ve ever used

While FNB is a local bank, this app is my favorite bank Iโ€™ve ever used. Fingerprint ID, easy access to old mobile images. I love it.

Issue with take photo of the back of the check

Issue with take photo of the back of the check.

Works exactly how I like it

Great app, does what I want it to with nothing confusing!

Great app!

Love this app. Can do all my banking anytime I want!

Mobile App

I love the convenience of this banking app. It is user-friendly and always at my finger tips. I carried a small rebate check around with me for days until I remembered that with this app I could deposit it from my own kitchen table.

Easy to use

I used the app for remote deposit. I found it intuitive and easy. Well done.

Great app!

This is so easy to use and simple to navigate around. Really happy with it and easy to do business with!!