Comparison

FNB Mobile Banking vs FNB Direct

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FNB Mobile Banking

Access your bank accounts on your smartphone to view balances, transfer funds, pay bills, and deposit checks. This secure and free application allows for convenient banking on the go.

Highlights
  • View account balances
  • Make transfers between accounts
  • Pay bills
  • Deposit checks
  • Secure access
Features
Read full description

Get your account information anytime, anywhere with the FNB Mobile App from First National Bank serving Ames, Ankeny, Johnston and West Des Moines, Iowa. FNB Mobile lets you view balances, make transfers, pay bills, deposit checks and more-all from your iPhone. Securely access your deposit accounts through the free* First National Bank Mobile App. Bank on the go with FNB Mobile. It's simple to use, secure and FREE. To learn how we protect your privacy, please visit http://www.fnb247.com/privacy Member FDIC. *Your mobile carrier’s text messaging and web access charges may apply. First National Bank Website Link: www.FNB247.com FNB Mobile Banking Support: www.FNB247.com/contact-us/

About

FNB Direct

Manage your bank accounts, deposit checks, transfer funds, and pay bills conveniently from your mobile device. Access financial education, manage your debit card, and securely chat with support.

Highlights
  • Check account transactions and balances
  • Manage FNB Debit Card
  • Deposit checks
  • Transfer money and pay bills
  • Locate branches and ATMs
  • Access financial education and products
  • Secure chat support
Features
Read full description

Redefining Convenience in Banking! FNB Direct, First National Bank’s mobile banking app, makes it easier than ever to bank on the go, right from your mobile device. Quickly check account transactions and balances, manage your FNB Debit Card, deposit checks, transfer money, pay your friends (or the bills), and even locate a convenient FNB branch or ATM. Features: Quick and Easy Enrollment: Don’t have online access? Simply download the FNB Direct Mobile Banking app and enroll from your device. After you establish your User ID and Password within Mobile Banking, you can use the same login information to access Online Banking. eStore®: eStore is an innovative digital banking experience that enables you to shop for and buy financial products and services, and access financial education resources. Open a deposit account, apply for a consumer or small business loan or schedule an appointment to meet with one of our banking experts – just add the product to your shopping cart and checkout. You can access eStore from anywhere – via our website, through our mobile app or in branches throughout our footprint. Direct Deposit Switch: With Direct Deposit Switch, you can easily establish or switch your direct deposit securely within our Online and Mobile Banking services. No need to fill out any paper forms. Simply log in and make the switch. It's simple, safe and takes only minutes. Payment Switch: With Payment Switch, you can quickly and easily update your payment methods at top providers like Verizon, Amazon, Netflix, and more. Credit Center: The Credit Center provides you with access to your latest credit score, gives you an understanding of the key factors that impact your score and may even be able to save you money with special offers. Secure Chat Support: Enjoy the convenience of chatting with a Customer Contact Center agent without having to place a call. Simply tap the blue Chat icon in Mobile Banking to get started. Please note that the Chat feature may not be available at all times. CardGuard™: You have the convenience and peace of mind to manage your FNB Debit Card through Online and Mobile Banking. Control where and how your debit card can be used by enabling or disabling your card, setting spending limits by dollar amount, restricting card usage at certain merchants by category and limiting card usage to specific geographic locations. Online Statements: View or download copies of your Online Statements within Mobile Banking. Send Money with Zelle®: With Zelle® and First National Bank, you can use Mobile Banking to quickly and easily send and receive money. Advanced Biometric Security: Securely and conveniently log in with Touch ID® (iPhone 5s or later) or Face ID® (iPhone X or later). View Check Images & Running Balance: You can view the front and back of checks that have cleared your account in addition to seeing your running account balance. Make Deposits: Deposit your check quickly and easily by using the app to take a picture of the front and back of your check; simply enter your deposit information, center the check and we’ll take the picture for you. Actionable Alerts: Customize alerts and notifications to stay on top of account activity in near real-time. Account Information: View up-to-date information about your FNB accounts, including pending transactions. Transfer Money: Transfer money between your FNB accounts. The FNB Direct app is free to install. Message and data rates from your mobile carrier may apply. System availability and response time are subject to market conditions. For general support call our Customer Contact Center at 1-800-555-5455, Monday through Friday from 8:00 AM – 9:00 PM, or Saturday and Sunday from 8:00 AM – 5:00 PM. Member FDIC. Apple is a registered trademark of Apple, Inc. Zelle and the Zelle-related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Screenshots

FNB Mobile Banking4 screens
FNB Direct4 screens

Verdict

The call

The clearest difference is ads: FNB Direct at none against FNB Mobile Banking's shown. FNB Direct also leads on monetization model (free vs free with in-app purchases) and ratings volume (51K vs 996). FNB Mobile Banking's advantage is review sentiment (84% vs 50%). On price, rating, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for FNB Mobile Banking against 4.8 for FNB Direct. That said, the two scores are not equally well evidenced: FNB Direct has 51K ratings behind it against 996, so its average is the more settled of the two. Written reviews are what separate them: 84% of FNB Mobile Banking's written reviews are positive against 50% of FNB Direct's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on September 13, 2026 and September 24, 2026 respectively.

Scorecard5 real differences · 5 level
FNB Mobile Banking versus FNB Direct: the parameters behind the verdict, then further details
ParameterFNB Mobile BankingFNB Direct
PriceFreeFree
Rating4.7 (996 ratings)4.8 (51K ratings) — better
Positive reviews84.4% of reviews — better49.8% of reviews
Number of ratings99651K — better
Update frequencyEvery 3 monthsEvery 3 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.0 — better
Further details — not scored
Size178 MB144 MB
Age rating4+4+
DeveloperFirst National Bank, Ames, IowaFirst National Bank of Pennsylvania

Customer experience

FNB Mobile Banking

All ratings916 ratings
Positive94.5%
Neutral2.3%
Negative3.2%
Written reviews45 reviews
Positive84.4%
Neutral0.0%
Negative15.6%

FNB Direct

All ratings51,482 ratings
Positive95.4%
Neutral1.9%
Negative2.7%
Written reviews257 reviews
Positive49.8%
Neutral7.4%
Negative42.8%

User reviews

FNB Mobile Banking

From 996 App Store ratings

What we love

  • 👍 Convenient and easy to use
  • 🚀 Efficient mobile banking
  • 🔒 Secure with fingerprint authentication
  • 💡 Great features and functionality

Room to improve

  • 🐛 Issues with mobile check deposit
  • 🐛 Occasional app crashes or errors
  • 🔋 Slow performance at times

FNB Direct

From 51K App Store ratings

What we love

  • 🚀 Years of great service
  • 🚀 Convenient and easy to use
  • 🚀 Excellent customer service
  • 🚀 Remote deposit works great
  • 🚀 Helpful features like credit score tracking

Room to improve

  • 🐛 Buggy, crashes frequently
  • 🐛 Inconsistent functionality, features not always available
  • 🐛 Check deposit issues, not always working
  • 🐛 Slow transaction updates, balance not always accurate
  • 🐛 Poor app design, small screen layout

Bugs and requests

FNB Mobile Banking

Reported bugs

2 issues
  • Login issues with invalid credentials
  • Camera problems with mobile check deposit

Requested features

4 requests
  • Ability to edit bill payments
  • Landscape mode support
  • Check image viewing
  • Dark mode option

FNB Direct

Reported bugs

4 issues
  • Login issues, password reset problems
  • Deposit failures due to 'amount mismatch'
  • Frequent app crashes and freezes
  • Compatibility issues with older devices

Requested features

4 requests
  • Improve transaction notifications to show details
  • Allow IRA contributions directly through the app
  • Integrate with more third-party apps like Venmo
  • Provide clearer information on loan payments due

In-app purchases

None

FNB Mobile Banking

No in-app purchases

None

FNB Direct

No in-app purchases

Questions

Is FNB Mobile Banking free?
FNB Mobile Banking is free to download, with no in-app purchases.
Is FNB Direct free?
FNB Direct is free to download, with no in-app purchases.
Which has better reviews, FNB Mobile Banking or FNB Direct?
FNB Direct is rated higher. FNB Mobile Banking averages 4.7 out of 5 from 996 ratings, while FNB Direct averages 4.8 from 51K ratings.
Do FNB Mobile Banking or FNB Direct have ads?
FNB Mobile Banking shows ads; FNB Direct does not.
Which is updated more often, FNB Mobile Banking or FNB Direct?
FNB Mobile Banking ships an update every 3 months, and FNB Direct every 3 months. Most recently, FNB Mobile Banking was updated on September 13, 2026 and FNB Direct on September 24, 2026.

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