FNB Direct User Reviews

FNB Direct
FNB Direct
First National Bank of Pennsylvania

What users say

Top reviews

Bad user experience

App signed me out, told me I couldn’t use Face ID to sign in even with the correct password because it thinks I didn’t have security questions set up, which I do. Gave me a 1-800 number to call even though I just wanted to check my balance. It should not be this difficult. Much better experiences with other banks.
Show more

Best bank ever!

Best bank I’ve ever used!!!
They really watch out for scams at this bank and are extremely helpful, kind, and efficient! Like no other bank! I give them an
A++++++++!!!

Easy to use

Easy to use

Worst App Ever

There’s no way this app has a 4.8 rating. It’s the worst experience in online banking ever. I constantly get login error messages. It makes me want to refi my mortgage even at a higher rate to avoid the horrible tech experiences at FNB.

This app has become progressively worse

I choose FNB for their online banking and tech options. Unfortunately, they’ve become progressively worse over time. The app is always experiencing issues. The saved password is giving error messages at times, when other times it works. It will give connectivity error messages whenever there isn’t any (using both WiFi and data). Facial recognition hardly ever works anymore, and requires you to constantly set it up again. This is such a shame, because the app worked great for years. Time to switch banks!
Show more

Loan payment.

I made a payment for the loan and the next month it showed up on my bill that it wasn’t paid then they said I owed nine dollars and some odd cents. I don’t understand where this is coming from. I’m not happy.

Easy

So easy to transfer money!

App works well

Quick, safe & very convenient. I enjoy being to see account balances & transfer funds seamlessly.

This review keeps popping up and I am tired of answering the same question.

Make it go away.

Is it 2009?

You should be able to have a “Pay Bill” feature for an auto loan, linking your payment method of choice so you can pay your bill. Why? Because it’s 2026. But no, I needed to establish a whole new checking account with them, just so that I can establish a transfer from my personal bank in order to pay a bill. I will never recommend this bank to anybody
Show more

Love it!

Love it!

Excellent

They are great- friendly and helpful.

Terrible

Everything about this bank and app are painful. The app doesn’t use facial recognition on my iPhone and since it constantly logs me out, I have to rely on a password generator. Cool, but my saved password doesn’t work. OK, I change my password and I still can’t log in.

The bank is no better. I visited a location to update my address after a move. They tell me they can’t do it; I have to go to the branch where I opened my account some 15 years earlier. As if that isn’t annoying enough, that branch closed, so now what? I’ve had some problems occasionally with mismatched addresses when buying stuff online with this card because of this policy. FNB is the bank equivalent of PennDOT.
Show more

Won’t read checks

Usually the app is pretty good, but on one check it is insisting the amount I entered does not match the check, which is NOT the case. I’ve tried rescanning three times with the same result. Now I have to take the check into a branch. I don’t have the time for this. For what I pay this bank in interest on my HELOC, I ought to have an app that is reliable.
Show more

Online banking

I love the online banking so easy to keep an eye on your account information..

Owner Kools Trucking

This is one of the best banking apps and systems there is. From online to all of the options and flexibility for the customer!! I look to do big business in the near future with First National Bank Of Pa

Easy

Love that I can move from one account to another account

Deposit

I appreciate the ease to navigate the site. I just wish I could see pending payroll deposit amounts the day before. I also wish funds were made available each morning at 5am.

Good app

This app is extremely user-friendly and I enjoy using it for the convenience for banking needs.

Too much wrong to list

This is the single worst banking app I’ve ever used.