FNB Direct Reviews: Is It Legit?

FNB Direct
FNB Direct
First National Bank of Pennsylvania

Customer Experience

Positive experience51.5% of reviews
Neutral7.1% of reviews
Negative experience41.4% of reviews

~ Based on 266 written reviews from the US App Store.

What users say about FNB Direct

Is FNB Direct Safe?

FNB Direct appears safe based on user ratings. AppsHunter Safety Score for FNB Direct is 96/100.

This assessment is based on 51,482 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
1.9% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 51,482 App Store ratings for FNB Direct.

Is FNB Direct Legit?

FNB Direct appears to be a legitimate app. AppsHunter Legitimacy Score for FNB Direct is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Hiren S

It is very friendly mobile App. Easy to use. Recommend for everybody. Easy to understand for anybody. Self explanatory.

Excellent!

The app works very well!

Transfer $

Wow, this was easy!!!

Eazy peezy

Best bank ever

Too much wrong to list

This is the single worst banking app I’ve ever used.

Update: after more than a year of use, I can confirm, this continues to be the worst banking app I’ve ever used.

Good bank

I have had 1st National Bank for over 30 years and it’s a great bank, great services and reasonable fees! I hate the huge banks, Citibank etc.

Great institution

Love the bank

So basic...

This app is terrible. Not intuitive at all and cannot conduct the basic on line banking functions that other banking apps provide.

Bug

The app could stop saying my password is wrong every other day. That would be nice.

FNB

The app for pc and mobile is really simple and ease of use. I use it daily and most of time multiple times a day. It’s great.

Easy to Navigate

It’s one of the better banking apps for not being a major conglomerate. Moving money is simple and client relations is exceptional. Although, the credit score simulation is only so so. Other than that, it’s good.

App access

This app is the worst. I have been using face recognition for several years. Everything was working perfectly until the bank did an upgrade. My face recognition doesn’t work. I put in the correct user id & password. It gets denied. I call the “800” to reset it. The reset password works over night ONLY! I even save the password on the app to save passwords. They are the only app that it won’t work on. I will never recommend this bank.
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Thumbs down

From long waiting times going through the bank to how they manipulate the charges at 11:59 PM so they can get you some fees to the fact that even though you have $1500 over the credit limit that they still return stuff before you get a chance to deposit your money the same day I would give it a zero if I could
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This bank suck do not get it

I have money in my savings account and instead of moving money over to the savings to checking so there isn’t an over draft they just keep charging overdrafts that’s 35 each time! So it just adds up. My money is in the bank to basically pay them, I’m closing this account asap had it for way too long and it’s trash.
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Encountered an Error

Endless freezing or errors encountered with this app. I can’t even get past the login screen without having to refresh the app half a dozen times until it’s done encountering errors.

Love this place!

FNB College Rd Wilmington NC is the Best!

Always down.

Every time I try to use the app it is always stated it is down and sometimes won’t even work or let me long in. It’s really frustrating as it is a BANK app and need to see your account.

App currently not working

The app as of 8/19/26 is not working in the iphone. Have to log in through actually website. This is now two days of not working. Tried to uninstall and re install app and that didn’t fix it. This app is acting more like the bank these days.

Great service

The people that we speak to regarding issues or questions are so patient and they worked so well with their customers… It’s also very convenient to have control over the money that we have over this digital app so that we can keep track and know what’s available… I love this bank and this app!

Easy to Use

Easy to use. I can send money or make a payment via zelle.