Excellent Bank
This is the Best Bank
Logins
Login issues with iPhone passwords
Years of satisfactory service
I’ve been with FNB for a lot of years. They are very helpful and always kind. Thank you for being such a good bank.
Estore
I’ll give it five stars again when the estore doesn’t pop up automatically as the first thing.
Best Bank
Excellent
Complete BS
I am so fed up with all the errors and not being able to log in. App continues to not recognize my password yet continues to send codes to my cell phone . Either fix your app or I’m looking for a new bank! I’m fed up.
Got so frustrated with the app I’m choosing not to open an account
Between re-requesting data, deciding arbitrarily on a minute by minute basis on wether or not I’m allowed to apply, adding on additional accounts randomly with no way to undo, confusing directions (it once told me to click out once I had tried to wire money from another bank and return to the app. I followed these directions but the only option to “click out” cancelled the whole application with no warning). Overall the experience was so fustrating and had taken over an hour so I will not bother even opening the account
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Accessing Cash Reserve
It’s nice to know how easy it is to access and pay on my cash reserve loan! 👍
PMT Password
You sign into the account then it requires you to password your way into the payment center. That’s using the same password twice. Kind of stupid.
Immediate Pop-Up
When I first login, all I want to see is my balances. NOT THE FNB SHOPPING MALL!!!! Worst update EVER.
First National Bank
First National Bank is a great Bank!
Transfers
Very convenient and accurate.
Make a payment on loan
I could not figure out how to make a principal payment on my loan. It took me many guesses and tries until I finally figured it out. You need to make it easier.
Bad user experience
App signed me out, told me I couldn’t use Face ID to sign in even with the correct password because it thinks I didn’t have security questions set up, which I do. Gave me a 1-800 number to call even though I just wanted to check my balance. It should not be this difficult. Much better experiences with other banks.
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Best bank ever!
Best bank I’ve ever used!!!
They really watch out for scams at this bank and are extremely helpful, kind, and efficient! Like no other bank! I give them an
A++++++++!!!
They really watch out for scams at this bank and are extremely helpful, kind, and efficient! Like no other bank! I give them an
A++++++++!!!
Easy to use
Easy to use
Worst App Ever
There’s no way this app has a 4.8 rating. It’s the worst experience in online banking ever. I constantly get login error messages. It makes me want to refi my mortgage even at a higher rate to avoid the horrible tech experiences at FNB.
This app has become progressively worse
I choose FNB for their online banking and tech options. Unfortunately, they’ve become progressively worse over time. The app is always experiencing issues. The saved password is giving error messages at times, when other times it works. It will give connectivity error messages whenever there isn’t any (using both WiFi and data). Facial recognition hardly ever works anymore, and requires you to constantly set it up again. This is such a shame, because the app worked great for years. Time to switch banks!
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Loan payment.
I made a payment for the loan and the next month it showed up on my bill that it wasn’t paid then they said I owed nine dollars and some odd cents. I don’t understand where this is coming from. I’m not happy.
Easy
So easy to transfer money!
