an error has occurred, please call for assistance
this app has nearly given me the message “an error has occurred please call for assistance” every time i’ve tried to open it for the last few weeks, hard to imagine there is even a it branch at fnbak
Responsive to your customers
First National Bank Alaska is a fantastic lender and problem solver for finances! I have been a member of credit unions and banks across the United States, and First National Bank Alaska is the best at giving me a live person right away when I call. Your security measures are also outstanding!
Mobil banking just wonderful!
This app saved me so much time.
Terrible App
Constantly gives errors. The worst banking app I’ve ever used.
Long time
Ir takes too long to receive a check from de same bank.
Easy and fast
Thank you for providing this service .
Most Worthless Yet (CLOSING MY ACCT ASAP)
Never will I use this worthless place. I wouldn't take a wet juicy crap there if it was the last building.... I'd drop them liquid hersheys in my undies before I went to them. Next time. I'll stick to my initial reaction when it comes things (or fecal matter in this case)
Almost not worth it
Whats the point of having the option to link bank accounts with cash app if I cant easily move my cash from there to cash app? apparently I need a debit card for all that.
No Zelle
Downloaded and updated to the latest app version but there’s still no Zelle available. What’s going on ?
Slow notifications
Very slow notifications regarding mobile deposits!
Works well for me
Thank you for the imorovements.
Login
Recently I I have had to login twice to get to my accounts page. I type in my password and it tells me that it’s wrong even though I can see it is correct so I type it in again and it accepts it. I also had a loan account and to pay principal only I had to use my pc because there is no way to do that with this app. Also never make your final payoff balance using the app. It may tell you the final payoff balance but by the time it gets posted you will owe more
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Face ID
Face ID does not work with the new version. It has a pop up that disappears quickly so it requires trying again to realize you need to go to Face ID to activate an option that is not available. Doesn’t appear on Apple.
Missing Features
Please allow us to see the Zelle description. What is the point of allowing us to optionally input a description when there’s no way of viewing it? Not on the app. Not on the website. Where? What’s the point of it?
Please also allow us to change whether we want dark or light theme and not automatically just choose it based on the system theme.
Allow us to use Face ID instead of having to input the password every time we want to use Zelle. If we can login to the account with Face ID, we shouldn’t have to type in our password over and over again just to send Zelle.
Please also allow us to change whether we want dark or light theme and not automatically just choose it based on the system theme.
Allow us to use Face ID instead of having to input the password every time we want to use Zelle. If we can login to the account with Face ID, we shouldn’t have to type in our password over and over again just to send Zelle.
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Update won’t work
App says I have to update, when I try it says I need a new operating system, or I can down load an older version
When I try
Just the circle of death
Wants to update
Needs newer operating system
Can down load older one to work
Wants to update
Needs newer operating system
Can down load older one to work
Wants to update.
ETC,ETC
When I try
Just the circle of death
Wants to update
Needs newer operating system
Can down load older one to work
Wants to update
Needs newer operating system
Can down load older one to work
Wants to update.
ETC,ETC
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Not iPad compatible
Pretty ticked off that my perfectly good iPad is now ‘too old’ for this app. I preferred doing my banking on a separate device than my phone.
Terrible
Always telling me to call customer service
App won’t open for me after latest update
App won’t open
Help!
I’ve been using this app for a few years now. As soon as I had downloaded it, I had set up alerts for my accounts to notify me when my balance was either above or below a certain amount. And now when I went to remove the perceive ones and put new amounts, it will not allow me to at all... I type in all sorts of crazy amounts and the “save” button, will not POP up for me to click it with my finger...This is quiet frustrating because that’s the only way I’ve been able to keep track of what is taken in and out of my account.
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Not working
After my last iOS update a few days ago my app fails to load and closes. I would’ve expected an update after the latest iOS release but nothing yet
Update: it was nice to receive a response!
Update: it was nice to receive a response!
