Folder Lock User Reviews

Name: Folder Lock
Rating: 4.2 (1754 reviews)

Folder Lock

NewSoftwares.net

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience33.8% of reviews

Neutral11.2% of reviews

Negative experience55.0% of reviews

~ Based on 420 written reviews from the US App Store.

What users say

Summarized from real user reviews of Folder Lock. Based on 1.8K reviews and a 4.2/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

🔒Secure file storage
👍Easy to use
🚀Fast file transfers

Negative things

🐛Crashes and freezes
💥Data loss after updates
📢Excessive ads and pop-ups
🔑Password/login issues
🤯Unreliable app performance

Is Folder Lock Safe?

Folder Lock appears mostly safe based on user ratings. AppsHunter Safety Score for Folder Lock is 84/100.

This assessment is based on 1,754 user ratings, with an App Store average of 4.2/5.

Safety Analysis

78.8% of ratings point to a safe experience

7.4% of ratings suggest some concerns

13.8% of ratings point to a risky experience

~ Based on 1,754 App Store ratings for Folder Lock.

Is Folder Lock Legit?

Folder Lock appears to be a legitimate app. AppsHunter Legitimacy Score for Folder Lock is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Useless

It simply does not work. Very frustrating

DBertinot

21 days ago

All my stuff is gone

Every picture and video is gone. It constantly asks me to log in to upgrade but when I enter my emails it says user doesn’t exist. My pin logs me in but none of my files are there. I lost everything

smith, Ryan

a month ago

Can’t Upgrade to Pro Version

I want to get rid of ads so I tried to upgrade to pro version but received an error message that my subscription can’t be verified. I have attempted to upgrade over three days with no success.

AbnRanger1976

4 months ago

Can’t reset password

I’m stuck because I don’t know where the password reset is going

BlueV189

4 months ago

Lost my account

For upgrading asked email . I have not given any email id previously so I created a new account with my gmail id . I lost my old account and I can’t get them back. Please give suggestion how to get back my old account.
It is not allowing me to upgrade. Always saying something went wrong

praveengudise

6 months ago

Response from developer

Sorry for the inconvenience, could you please create a screen recording of this issue and send it to us at support@newsoftwares.net this will allow us to investigate the matter further and provide you with appropriate guidance. Thank you, Folder Lock Team.

Horrible App

Too many ads and bad ads that cannot be closed
Horrible App Horrible people
Shame on you all

New User 1637

7 months ago

Response from developer

Thank you for sharing your feedback. Ads are shown in the free version, but if you prefer an ad-free experience, our subscription version is available. It removes all ads and unlocks additional features such as cloud. Thank you, Folder Lock Team.

Access

Had app years ago with lots on it since using old iCloud n trying to get back on it but says none of my emails I have even exist I only used a pin to get in so would like access

Declynmackie

7 months ago

Unfortunately 1 star

I used to believe this was the #1 in the folder locking app category. I went off to the military for 6 years but I wasn’t living under a rock, so I don’t understand the direction these people chose to go—the app was perfect how it was before. You can’t even set up a pin anymore? That’s ridiculous. I had to set up a physical password to access my account again but doing so made me lose the previously encrypted data associated to the old password. So now I just have an empty slate. I don’t even know if I should keep this app any more. I trusted in these people to keep my stuff safe, now all my stuff is gone.

TwinTurboFinalBoss

9 months ago

Response from developer

Sorry for the trouble you’re facing. Please contact us at support@newsoftwares.net so we can check your case in detail. Also, please let us know: When did you upgrade the app? Did you update it directly, or did you delete and reinstall it? Thank you, Folder Lock 10 Team.

Bugs

Глючит. Вылетает постоянно. После оплат Про не активируется

dude01101

9 months ago

Response from developer

Приносим извинения за доставленные неудобства. Не могли бы вы сделать запись экрана, демонстрирующую эту проблему, и отправить её нам по адресу support@newsoftwares.net? Это позволит нам изучить проблему более подробно и предоставить вам необходимые рекомендации. Спасибо, Folder Lock 10 Pro.

Crashes all the time

Forced update and lost all my data. No way to recover. I see folders listed but they all claim to be empty now and no option to recover them. Years of data lost

Ombacg

10 months ago

All files lost after reinstalling the app

Don’t try to use this app to save any files as you will encounter data loss completely after reinstalling the app even though you didn’t delete any files from the app. As told by the support, there is no way to access to the files after reinstalling the app even though the files are in your iPhone storage.

KelvinCity

a year ago

Its been twice that I lost all my information

Back in 2024 I lost everything I had secured in this app. I gave a second t try (paying) and today it wont let me log in. It’s the same thing again, meaning that I lost everything. Guess I’ll be looking for another more reliable app.

PRBoy30

a year ago

Stopped working

The login seems to fail now.

Djamkdh

a year ago

No good

Worked well and used for 2-3 years something happened went to reset password and all data has been wiped big waste of time

Jackieboi101

a year ago

Only locks folders within app

Only locks folders within app doesn’t offer any app lock

akram isa

a year ago

Twitter doesn’t load

Twitter no longer loads

BJT20862

a year ago

Scam Involved

I got this app and some options take you to another service which asks you for a credit card, and it is a Scam… BEWARE!

GioHON

a year ago

It was good until it wasn’t

I have had everything stored on this app for my work and home for many years. I even paid for the app so that the ads wouldn’t pop up. I would like a refund because I am no longer able to access my information. This has been going on for several months and all they say is don’t delete the app. The app on my end was already deleted before they said not to and when asked what to do no response given. They have ignored every single email that I have sent to them. Please refund me my money that I paid for this app that I cannot use.

Beettner

a year ago

Response from developer

We would like to inform you that our latest version, Folder Lock 10.0.13, has been released. Please update your application, as the issue related to Notes has now been resolved . Thank you, Folder Lock 10 Team