User experience is not taken into account
First, you need to download the app to order a coffee. This will require a profile setup and also adding your payment info. A few suggestions: make it webapp or a web page that doesn’t require install. Second, credit card scanner didn’t work for me so I had to enter the info manually. Would be great to integrate with ApplePay - this would save time. Lastly, i first put something in a cart and then I wasn’t able to proceed because some info was missing. Be upfront about all the steps the customer need to perform so they don’t have to repeat / do the same steps again. Lastly, they don’t send text notifications when the order is done, you need to check the app to verify.
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Very basic
Basic app, points don’t accumulate properly, can’t save favorites. Only thing good about it is the ability to order ahead.
No longer works
Too bad, it was convenient for the time I used it. Now I get a payment processing error.
Very glitchy
Glitchy and annoying to use
Iced drinks
How can I order an iced drink when there’s no option in the menu???
