Bad experience
Very bad experience with this service. Bad customer service and contract like scam
Why rated 18+?
The app works ok. Sometimes voice is breaking during calls. But why is this basic call / text app rated as 18+ in app store? It makes parental control blocking it on teenager's phone.
Awful, service is not provided accordingly
It’s a scam, service is not provided accordingly. Can’t cancel, no refunds. Zero service. Awful experience.
Do not recommend.
Do not recommend.
Unlimited is definitely not… but what is it? 🤷🏼♂️
Had the service for 2 months.
Got a very curt email about excessive use after the first month… I had used about 65gb during that time… an amount I agree is significant. My second month I used about 35gb. Exactly 2 months in got a termination email. It states “Despite these terms being clearly laid out in our terms and conditions, your usage patterns have continued to violate these terms. As a result your account has been permanently closed and service discontinued, effectively immediately.”
No hint or details provided on how much is considered “fair use” how much to adjust usage, or even a place to check usage (you can look on your phone statistics but if you reset them, there is no place to find out)
*****Update, during this time I had a second account for my iPad. I’ve tied to login to cancel multiple times but keep getting a “provisioning” error in the app … so now, ironically, my easiest way to cancel my subscription is to TRY to use too much data so it gets shut down. Stay away!!!!
Got a very curt email about excessive use after the first month… I had used about 65gb during that time… an amount I agree is significant. My second month I used about 35gb. Exactly 2 months in got a termination email. It states “Despite these terms being clearly laid out in our terms and conditions, your usage patterns have continued to violate these terms. As a result your account has been permanently closed and service discontinued, effectively immediately.”
No hint or details provided on how much is considered “fair use” how much to adjust usage, or even a place to check usage (you can look on your phone statistics but if you reset them, there is no place to find out)
*****Update, during this time I had a second account for my iPad. I’ve tied to login to cancel multiple times but keep getting a “provisioning” error in the app … so now, ironically, my easiest way to cancel my subscription is to TRY to use too much data so it gets shut down. Stay away!!!!
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Fair Use Agreement is Obscure
I bought a new phone. Installed Fonus with “Unlimited Data” and a day later it virtually stopped (download 0.007 upload 0.43). The support said I violated the Fair Use Agreement. I asked how much data was to much but they would not specify. Again note I had unlimited data
