Doesn’t always work
Response from developer
Thank you for trying the app and sharing your feedback. We’re sorry to hear it didn’t meet your expectations. After developing and testing it for several months, the latest version is used daily by people worldwide. We designed the interface to make it simple. Over time, we refined it so scans can be done in one or two taps. However, we also know that different users can experience things differently. Open the app, select “Read ingredients” or “Scan barcode”, then tap the blue scan button. Our app can analyze a packaged food and display the results in 2-5 seconds. If you’re scanning a barcode, zoom in or step back until it fits in the white guide box. Otherwise, if you take a photo of the ingredients, the text must be clear and readable. Please note that while our app includes a large barcode database, occasionally, it may not recognize certain products. We are continually expanding our database to improve coverage. Additionally, if a food label is damaged or difficult to read, the app may not be able to scan it. Every food ingredient scanner on the market has these limitations. We regularly release updates to improve this app. If you’re open to it, to improve the experience for everyone, can you share any specific details about what made the app feel clunky or hard to use? Thanks again for your feedback.
