Foot Locker User Reviews

What users say

Top reviews

Stopped Working in Canada

Terrible. Fix your code with AI.

Doesn’t work like it should

This app won’t let me see what the upcoming releases are or let me put in any raffles for the shoe. It use to work till they messed it all up with this “new” app

Awesome

I love the app it does me good

Great

I love footlocker

Good App

Had a great experience buying sneakers from Foot Locker!

N

Doesn’t work. Can’t even enrol to create an account. How many times is one person meant to keep trying??

App won’t update

App no longer updates ever since I updated iPhone to iOS 26.5.2

Malik

Bonne aplication

Why did they change the app

Worst app ever. Why did they change it? Let’s make it hard to see what’s coming up and what has been released. Go back to the old style please!!!

Stopped working in Canada

App stopped working in Canada. Can’t even buy anything anymore. Less than one star if I could since it’s a useless app at this point and apparently it takes weeks to fix?!

Edited: App appears to work fine now they’ve added a country selection splash screen. Changed rating accordingly…

App sucks

Conveniently doesn’t work when waiting for releases but will take all your points. I tried to check the status of a shoe we were waiting for and it made me update the app, and then when I updated the app and logged in it says we passed the opportunity on to someone else when I didn’t even receive a notification. This app is garbage
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Garbage App, Zero Stars

If I could leave a review for zero stars I would. Had an entry in and the app needed to update without any other option on the day of the release. Went back in to check and erased my entry and missed the drop. Absolutely trash work from footlocker UX team! Avoid if you can

Update: footlocker has the automated please reach out and we’ll help resolve. I followed up with them and zero action, why even say that?

Dont go with footlocker. I had way more luck recently on nike.ca, they seemed to have figured it out.
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DONT CLICK ON THE LINK THEY MESSAGE BACK

If it ain’t broke don’t fix it. The older app was better because it actually works

Problema de usuario

Llevo semanas intentado crear un usuario y solo me sale un mensaje que dice !Nosotros nos encargamos de esto! Algo salió mal de nuestro lado ¿quieres volver intentarlo?

Worst Company to Order From

Place an order for NBA Championship gear. They updated my address to an address that doesn’t exist and then refused to updated after calling them. Stating that when it shipped I could update to pick up, they didn’t ship my 2 days delivery package until 5 days after which is 3 days after they said it would arrive and then when I went to set as pick up, they made it so the package can’t be change to pick up by me, only the Foot Locker can change. Complete waste of time and money but your gear from another company that actually will make sure you get your package.
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Stopped working in Canada

App stopped working in Canada. Can’t even buy anything anymore. Less than one star if I could since it’s a useless app at this point and apparently it takes weeks to fix?!

app does not allow sign in

can not sign in page will not allow me to scroll to the bottom and click sign in after i’ve typed in credentials

‘Something went wrong’

Anytime I go into the app I am wanting to buy some shoes. So I go into the women’s section to go buy some but as soon as it says loading immediately it pops up something went wrong with a pixel shoe and I don’t know what to do to get rid of it.

Awful

Tries to force you to receive notifications before the app fully opens after you have downloaded it. It doesn’t give you the option to refuse notifications.

Garbage App, Zero Stars

If I could leave a review for zero stars I would. Had an entry in and the app needed to update without any other option on the day of the release. Went back in to check and erased my entry and missed the drop. Absolutely trash work from footlocker UX team! Avoid if you can