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ZARA

ZARA

by Industria de Diseno Textil, S.A.

413K ratings
1303 reviews
With Ads#69 in free Shopping
🌟 Lifestyle
🛍️ Shopping
Free
With Ads

Details

  • Released
  • Updated
  • August 1, 2012
  • July 14, 2026

Features

Developer

Industria de Diseno Textil, S.A.
✨Promote your app ✨
ZARA screenshot #1 for iPhone
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ZARA screenshot #6 for iPhone
iphone
ipad
📉no. 69
Charts↘︎
📌Ready
Reviews summary↘︎
⭐1.3K
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📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
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📦~ in 5 days
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About

Browse and shop the latest fashion collections for women, men, and kids. Discover new arrivals, save items to your favorites, track orders, and find nearby stores. Enhance your in-store shopping with special features.

✓Shop Woman, Man, and Kids collections
✓View new collections and fashion campaigns
✓Save items to favorites list
✓Track orders and manage returns
✓Locate nearest stores
✓Receive notifications for new arrivals
✓In-store 'store mode' features
Show original description

What users say

Summarized from real user reviews of ZARA. Based on 413K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Shopping app.

Positive things

  • 🚀Lightning-fast delivery
  • 👍Easy returns and refunds
  • 💎Excellent quality and style
  • 🛍️Convenient online shopping

Negative things

  • 🤖Unhelpful chatbot customer service
  • 🕰️Slow or delayed shipping
  • 🛒Items disappearing from cart
  • 🤔Confusing app navigation
See all reviews

What's New in ZARA

18.14.0

July 14, 2026

Discover the improvements we have implemented in our app to improve your shopping experience.

Charts

Top Free

📉 69-1

Shopping

This app dropped -1 position in Shopping chart.

Last updated on July 22, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Poor showcase of clothing

Wish they could use average size models as can never get a feel for what clothes will actually look like. Most clothes from Zara I like I find on street asking women where they got something from then see it modelled online and it looks awful.
ginga80ginga80

FIX LOG IN!!!

been shopping on the zara app for many years and never had an issue logging into the app until recently. logging into my account on a desktop hasn’t been a problem but the app has not been an easy experience lately. please fix whatever the issue is.
Unlike any otherUnlike any other

Best shop

My kid loves Zara and their range of items it’s a great store with lots of options to choose from
EZR**EZR**

Love but shipping constant delays

I would rate Zara and their app 5 stars, but over the course of the last 3 months wait times on shipping have increased dramatically. Prior you could order an outfit for the following week. Now you are lucky to receive your full order within 4-6 weeks. What’s happening Zara?
CherryReneaCherryRenea

The app drains the battery

The app is not optimized for performance. Using this app
Drains my phone battery fast and it heats up
UsufjdjdjehbdbrjdhxubdjicfjUsufjdjdjehbdbrjdhxubdjicfj
See 1298 more reviews

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User experience

🐞

Reported Bugs

3 issues

Address information being lost or changed

Bug

Inconsistent order tracking and status updates

Bug

Incorrect item deliveries and difficulty resolving

Bug
✨

Requested Features

4 requests

Filter by size option

Feature

Ability to save items to a wishlist

Feature

Display model sizes for clothing

Feature

Notify when out-of-stock items are back

Feature

FAQ

What can I do with the ZARA app?

The ZARA app allows you to browse and shop the latest fashion collections for women, men, and kids. You can view new arrivals, save items to a favorites list, track your orders, manage returns, and locate the nearest ZARA store. It also offers special features for an enhanced in-store shopping experience.

What types of clothing and accessories are available?

The app features a wide range of clothing and accessories for women, including shirts, tops, skirts, pants, dresses, shoes, bags, swimwear, lingerie, beauty products, and fragrances. For men, it offers basics, pants, jackets, shirts, suits, shoes, and bags. Kids' collections include options for girls, boys, babies, and newborns, with a customizable section updated weekly.

Is the ZARA app free to use?

Yes, the ZARA app is free to download and use. While the app itself is free, it facilitates the purchase of clothing and accessories, which are the in-app purchases.

Can I use the app when I'm in a ZARA store?

Yes, you can activate 'store mode' when shopping in a ZARA store. This mode enhances your in-store experience by allowing you to utilize app features directly. You can also use your ZARA QR code in-store to link purchases, identify yourself at the register for eReceipts, make returns, and pick up online orders.

How do I track my order or make a return?

The app provides order tracking functionality, allowing you to follow your purchase every step of the way. It also offers easy and intuitive returns. You can initiate returns for both online and in-store purchases directly through the app.