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ZARA

ZARA

by Industria de Diseno Textil, S.A.

413K ratings
1355 reviews
#60 in free Shopping
🌟 Lifestyle
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • August 1, 2012
  • October 6, 2026

Features

Developer

Industria de Diseno Textil, S.A.
✨Promote your app ✨
ZARA screenshot #1 for iPhone
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ZARA screenshot #3 for iPhone
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ipad
📊no. 60
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Reviews summary↘︎
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🔄6+ apps
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❓5 answered
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About

Browse and shop the latest fashion collections for women, men, and kids. Discover new arrivals, save items to your favorites, track orders, and find nearby stores. Enhance your in-store shopping with special features.

✓Shop Woman, Man, and Kids collections
✓View new collections and fashion campaigns
✓Save items to favorites list
✓Track orders and manage returns
✓Locate nearest stores
✓Receive notifications for new arrivals
✓In-store 'store mode' features
Show original description

What users say about ZARA

Reviews of ZARA are mixed: the Shopping app is rated 4.8/5 from 413K App Store ratings. What users like most: lightning-fast delivery, easy returns and refunds. Top complaints: unhelpful chatbot customer service, slow or delayed shipping. Summarized from real user reviews.

Positive things

  • 🚀Lightning-fast delivery
  • 👍Easy returns and refunds
  • 💎Excellent quality and style
  • 🛍️Convenient online shopping

Negative things

  • 🤖Unhelpful chatbot customer service
  • 🕰️Slow or delayed shipping
  • 🛒Items disappearing from cart
  • 🤔Confusing app navigation
See all reviews

What's New in ZARA

18.25.0

October 6, 2026

Learn about the enhancements we have implemented in our app to improve your shopping experience.

Charts

Top Free

📊 60

Shopping

The app has maintained its position at 60 recently.

Last updated on October 15, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Zara is in a league of its own! 💗

Zara continues to prove why it’s an absolute fashion icon, and the app gets better every single year. It feels less like a shopping app and more like a high-fashion editorial experience—I especially love the short, cinematic editorial videos that bring the collections to life.

The virtual try-on feature is an absolute game-changer. Being able to upload my photo and see how the outfits look on me without stepping foot in a physical store makes shopping so easy, unique, and fun. Highly versatile, seamless to navigate, and always innovative. 10/10!
Show more
LucierneLucierne

Bad quality

I don’t know what happened to Zara. It used to be one of the best stores. Now the clothes are wrong size and bad quality!
Moira012Moira012

Huge fan

Been a fan since the 90’s in Spain. Then France, now Australia. I have pieces from them that have lasted the test of time. Now sometimes the quality is in question concerning the prices you pay. Still a fan
Nicoran65Nicoran65

Excepcional!

Zara por estilo, precio, calidad, amoooo😍
Helda RHelda R

Quality

I find that most of your clothing is unique, good quality and priced right.
Ksp427943Ksp427943
See 1350 more reviews

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User experience

🐞

Reported Bugs

3 issues

Address information being lost or changed

Bug

Inconsistent order tracking and status updates

Bug

Incorrect item deliveries and difficulty resolving

Bug
✨

Requested Features

4 requests

Filter by size option

Feature

Ability to save items to a wishlist

Feature

Display model sizes for clothing

Feature

Notify when out-of-stock items are back

Feature

FAQ

What can I do with the ZARA app?

The ZARA app allows you to browse and shop the latest fashion collections for women, men, and kids. You can view new arrivals, save items to a favorites list, track your orders, manage returns, and locate the nearest ZARA store. It also offers special features for an enhanced in-store shopping experience.

What types of clothing and accessories are available?

The app features a wide range of clothing and accessories for women, including shirts, tops, skirts, pants, dresses, shoes, bags, swimwear, lingerie, beauty products, and fragrances. For men, it offers basics, pants, jackets, shirts, suits, shoes, and bags. Kids' collections include options for girls, boys, babies, and newborns, with a customizable section updated weekly.

Is the ZARA app free to use?

Yes, the ZARA app is free to download and use. While the app itself is free, it facilitates the purchase of clothing and accessories, which are the in-app purchases.

Can I use the app when I'm in a ZARA store?

Yes, you can activate 'store mode' when shopping in a ZARA store. This mode enhances your in-store experience by allowing you to utilize app features directly. You can also use your ZARA QR code in-store to link purchases, identify yourself at the register for eReceipts, make returns, and pick up online orders.

How do I track my order or make a return?

The app provides order tracking functionality, allowing you to follow your purchase every step of the way. It also offers easy and intuitive returns. You can initiate returns for both online and in-store purchases directly through the app.