Carte de fidélité
Dommage qu’il n’y est pas de carte de fidélité ou un système de point comme chez sephora par exemple
Checkout won’t work
The check out constantly has errors and “try again later” . I gave deleted the app, reloaded, cleared cache… it’s so annoying. The find in store only works intermittently
Ew clothing
I used to love Zara but shein has way better design that you guys and the prices are way better and the quality is the same you guys have forgotten the reason why you became Zara because you used to produce what the women like not horrible plane clothing
Worst delivery and customer service.
I ordered 3 perfumes, the package was left outside of mail room, (unattended, no sign or handed to mail clerk ) it was obviously stolen. Customer service said not refund or solution, cause it was delivered to right address??
What kind of customer service is this???
What kind of customer service is this???
Nice clothes horrible app
So hard to read and navigate. The app is a mess. Just a bunch of tiny labels scattered randomly around the screen — not clear what’s a button and what’s a label.
