You must buy
This place is the best the sweatpants are so good but a little big but it’s great
Language support
Usability is standard, except after an update, the app has now defaulted to French and I am unable to change the language anywhere because it thinks “Canada” region is French only. Quite literally haven’t purchased from H&M in almost a year because of this. Please add support to override language from the app.
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New filtering options
The new update has made filtering options literally impossible to find clothes. So for example, if I want to see what is new in, I click on ‘new in’ and then I have the option to filter things that I want to see like trousers and tops.
The problem here is that you’ve given items impossible to second-guess names.
So if I want to filter by trousers, because that’s all I’m looking for, I have to tick ALL the boxes that have the word trousers. ‘Pull on’ trousers ‘jazz pants’ are some of the options. It is such a silly way to filter to items can we just make it nice and easy like it used to be?
Ever since the new app has changed the way you filter, I can’t find items which means I don’t buy as much as I used to, I don’t realise half the items exist because I can’t find them.
The problem here is that you’ve given items impossible to second-guess names.
So if I want to filter by trousers, because that’s all I’m looking for, I have to tick ALL the boxes that have the word trousers. ‘Pull on’ trousers ‘jazz pants’ are some of the options. It is such a silly way to filter to items can we just make it nice and easy like it used to be?
Ever since the new app has changed the way you filter, I can’t find items which means I don’t buy as much as I used to, I don’t realise half the items exist because I can’t find them.
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Falta de tallas
Antes me encantaba era mi primera opción de compra porque tenían tallas hasta la 4xl, pero últimamente toda su ropa llega solo hasta la talla L, hace bastante tiempo que no puedo encontrar nada, es triste era mi tienda favorita
Great quality for most part
The quality of the store and items are usually really good and my go to
