Needs to be Better
They have no click and collect. Customer Service only to check stock. Can’t contact store to hold items. And postage for 1 item should be free also within 50km
Cuida tus clientes fieles
Los que entregan los pedidos al domicilio están haciendo un mal trabajo, cuiden eso!
The best
Love it
Easy check out
Very easy to order and live you can collect from Inpost lockers !
Easy to search and view
I like how easy it is to see the products and search for what I want. The layout and scrolling make it easy to view the product from different angles.
Wow
Formidable shopping app
Great prices
Great prices for parents to purchase for their children’s clothing needs.
Favorite brand !
I love H&M , I think it’s brand with excellent price range and the quality is great.
The jeans is my favorite piece of clothing !
The jeans is my favorite piece of clothing !
😟
I really miss the previous H&M app.
The new design makes shopping much harder instead of easier. It’s now difficult to find specific items, categories, or filters, and browsing feels confusing. I spend much more time looking for products and often end up giving up instead of buying something.
The previous version was simple, intuitive, and focused on shopping. The new interface feels like it’s prioritizing visual design over usability.
I’m clearly not the only one who feels this way—many users have shared similar feedback since the redesign. Instead of encouraging shopping, the new experience is actually discouraging purchases.
As a loyal customer, I honestly find myself buying less because of the new app. Please consider bringing back the simpler navigation and making it easier to browse and find products.
The new design makes shopping much harder instead of easier. It’s now difficult to find specific items, categories, or filters, and browsing feels confusing. I spend much more time looking for products and often end up giving up instead of buying something.
The previous version was simple, intuitive, and focused on shopping. The new interface feels like it’s prioritizing visual design over usability.
I’m clearly not the only one who feels this way—many users have shared similar feedback since the redesign. Instead of encouraging shopping, the new experience is actually discouraging purchases.
As a loyal customer, I honestly find myself buying less because of the new app. Please consider bringing back the simpler navigation and making it easier to browse and find products.
Show more
Silly Errors or Unethical practices?
Shopping for in store items is near impossible on this app. Can’t even add items to your cart for pick-up.
If I can find this issue in 5 minutes ; I know the I.T department can to.
The fact it’s a persistent issue lets me know this is an intentional decision. I just won’t spend my money with this company.
Very little to no incentive to do so— especially with the poor app experience.
If I can find this issue in 5 minutes ; I know the I.T department can to.
The fact it’s a persistent issue lets me know this is an intentional decision. I just won’t spend my money with this company.
Very little to no incentive to do so— especially with the poor app experience.
Show more
Very beautiful
Very good quality
Beautiful fashionable clothes
Everything is perfect
My fave!
Love all the styles.
Месяц не работает сортировка по размеру
Size filtering has been broken for over a month. This is a basic feature for a clothing shopping app, yet it still doesn’t work. Shopping is frustrating without it. Please fix this as soon as possible.
Updates are lame
It’s great when you go to the store but you have to update your iPad I’m just a little kid so I don’t know how to do this works but I want to give it a zero star
Always excellent value and style
Both my husband and myself have been using H&M for a good number of years now. I believe I bought my first item in lockdown and for him and for me it’s always been great style at a reasonable price.
We’re not too trendy, however we like to curate our style and buying good pieces to create something is always our personal goal. The customer service is spot on too and very helpful.
Thanks H&M
We’re not too trendy, however we like to curate our style and buying good pieces to create something is always our personal goal. The customer service is spot on too and very helpful.
Thanks H&M
Show more
App not working
App used to work just fine, but suddenly it isn’t working anymore. I'm using an iPhone 8 on iOS 16.7.16. The H&M app says my device is incompatible and recommends using the website. However, the website crashes with 'Application error: a client-side exception has occurred' whenever I browse categories. Other shopping websites such as Zara work normally.
Show more
Hiii
It’s okay
Luv it!
So convenient and easy to use. Great value and better selection. Prefer it to shopping in store!
Save card
Why does the app not let me not have option not to ‘Save Card. When purchasing. Have to go back and remove card
