Zero way of getting customer support with my account.
Need to speak to a representative regarding my account, I asked for a refund and to cancel but they cancelled and have not refunded me, even though they stopped access for a whole year paid. Bad customer service that does not exist so be careful paying them any money
Response from developer
Hi Julia, apologies for this. Our refunds are handled automatically via Apple and can take a few days to process, I have checked and can confirm that all recent requests have been fully refunded. Please note there is a support URL on our app page, with a contact form where we can be reached. If you still have not received the funds please email us at hello@loadoutstudio.com so we can look into the matter for you.
