Bloated
FF use to be the best EFB but with every release it adds functionality that a typical GA pilot never uses and makes it bloated and slow. Not to mention that to use these functions you have to pay for a higher-tier subscription.
Very pretentious and poor pilot support
Disappointing experience with ForeFlight’s customer support team. Rather than making a genuine effort to find a solution, the representatives were dismissive, defensive, and unnecessarily condescending in their communication. My concern remained unresolved, and the tone of their responses was surprisingly unprofessional for a company that prides itself on “Fanatical Pilot Support.”
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Used to be good
Ever since ForeFlight was acquired by Thoma Bravo and decided it was a good idea to lay off more than 30% of the workforce, the app has been getting worse! With every update, it makes the app less user-friendly! We pay over 1000+ a month for Jeps, 2 iPads and 1 iPhone (current the subscription is only letting 2 IPads sign on so it’s not even working properly) and King Air Performance…. Prices keep going up quality keeps going down! We will be switching to Garmin Pilot as soon as we can get someone from customer service to reply to our emails. We have been sending an email a day for a week trying to get customer support and have only heard back from the automated email service! Sign of the times I guess! SAVE YOUR MONEY especially if you’re just starting your Avaition career!
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Great help from CS
Had a problem login with newer iPad, sent email to FF and their response very instant. Special thanks to Todd with his great help :)
Getting complicated and rewards are gross
I’ve been using FF since 2017. As a CFIi I have been recommending it to all my students. It’s great for flight planning and your logbook. It’s gotten harder to use as features are added; I can’t use it to weight and balance for one of my airplanes because FF insists the max gross weight is wrong (I have an stc) and the only way to fix it is to email ff support. What I really hate is the new Rewards program for instructors: you get a discount for referring students. I referred them to FF because I used it. I don’t want money to get in the way. Anyway, my winter project is to evaluate Garmin Pilot.
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Great until it wasn’t
I have had ForeFlight for the past 2 years. Everything about it has been 1st class. However recently I went to renew my subscription and found out that the discount available to college students was no longer available on the basic subscription. This has almost tripled the cost of the app for me and has made me reconsider my subscription.
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Works great.
As a casual recreational pilot this app works very good for me and my VFR flying.
Too expensive for simmers
Lot of money for simulation users
New update is trash
I like to take notes on scratchpads and with the recent trash update, my notes are frequently and randomly deleted. I have been doing this for almost a decade now and have only run into this problem in the last few months. Also, get rid of the AI slop before you get someone killed.
Extremely buggy for being so expensive…
Main issue is the performance profile interface is filled with bugs and crashes. Last app and iOS version too. Fix your stuff
Fixed my problem
Extremely satisfied with prompt solution. I had a problem that I must’ve spent myself three hours on trying to resolve. I’m a 13 year user of ForeFlight in firmly believe in exhausting all of my own resources before I jump into the queue for corporate support. My initial complaint about a lock screen unable to automatically switch to landscape was met with three suggestions for how to use synthetic vision. I’m a Marine so you can imagine my thoughts when I read that and tried to ascertain how some AI fool thought I had a synthetic vision issue when I’m not even using it or subscribed to it. I responded flip it, but yet Todd apparently read my rejection and quickly jumped on the problem and his first solution complete with pitcher in an arrow, which button to push immediate resolved the problem again I spent all kinds time to resolve it on my own yet Todd quickly ascertain what my issue was and had a solution in my mailbox at six in the morning.
Todd ROCKS!
Todd ROCKS!
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Once great, now stalling
They have removed the ability to purchase a subscription through the app even though their own documentation still says it is possible. “Support” is unresponsive. Unfortunately, it appears this company is entering an uncoordinated stall.
AI is taking over
ForeFlight has been a great app for pilots. However, they are instituting AI in there product which often produces questionable output. From a developmental perspective, that’s fine. But it would be nice to have a setting that disables any AI output from being on the screen.
Cher mais indispensable !
Soit l’abonnement est cher. Mais l’application est indispensable pour tout Pilote VFR. Je m’en lasse, jamais c’est vraiment l’outil à emporter en avion.
ForeFlight’s downward spiral has begun
Like many of you, I was concerned when ForeFlight fired half of its staff after getting bought by a venture capital firm. I was ready for the asset strip to begin and this program to become slop. The chat-GPT plugin is the first example of this. Enjoy getting very inaccurate weather briefings. Hopefully no one dies because of this garbage.
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No useful support
The app itself is very good. Support is almost non existent. The chat is AI that has no clue. There is no phone support. The only hope of communicating with a human is by email. It cold take days or weeks to get an answer going back and forth by email. Im trying to add to my subscription for a flight tomorrow but ran into an error for which there is no apparent way to fix it. I will end up borrowing charts for tomorrow. I am a very frustrated and unhappy customer.
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Sleazy tactics
Price goes up every year, now they cut the SAFE discount in half. I am all done with ForeFlight, I knew once they were sold this was going to happen. Also w&b only includes fuel in the top tier. Sleazy
Unable to update
ForeFlight is definitely going downhill fast. I’ve been trying to download updates FOR. TWO. DAYS! It always gives me an error and I have to try the update again. It’s not my iPad and my WiFi is working just fine. This is what happens when you fire the technical staff and send development offshore.
I’m done with ForeFlight and will not renew.
I’m done with ForeFlight and will not renew.
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Great app but recent update causing issues with finger measure tool
Great app for flying both commercially to watch it as a hobbyist flying privately like myself. But a recent update now makes it almost every time I pinch to zoom on the map instead goes to the measure tool. Is very frustrating and distracting. And I see no option to disable or adjust the settings. I also wish there was a way to set flight history to non pilot so it’s not officially tracked since I like to use it when traveling and not piloting.
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Long haul flights 15 plus hours
So I don’t pay the real fee on my iPhone but I’m going to do the trial. See I am very expirianced with this app. I would say I adore this app!!! I am a commercial pilot for Ethiopian and I do my favorite route nyc (KJFK) to adidas abbaba. And when I was with American Airlines I would use it for my jfk to Delhi flight. Cheers.
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