Not an app!
An app that shows you a link back to the website is not an app. You can do better than this.
Useless
Redirects you to their website in safari. If I wanted to do that I would have opened safari in the first place.
Broken
App is broken after latest release.
Doesn't even have the options it's supposed to
You're supposed to be able to schedule a bulk trash pickup in the app, but there's no option when following the steps from the website. Waste of my time.
Doesn’t update
September hasn’t updated?
Zero reviews
Nothing at all works on this app so they shouldn’t promote it on call holding.
Would give zero if possible
New “update” makes map not work so you can’t even send in that the city forgot to get something or if a cart needs maintenance. Previous version barely worked as well.
Needs major update
Full of glitches, time outs, and required start overs from scratch. Scrap and redo with a reputable app developer.
Frustrating
What should’ve taken 2 minutes, took 3x longer just to enter data and then had to resort to using my laptop to get my 311 complaint submitted.
I was forced to re-enter answer fields because I did not answer each question in order from top to bottom. Plus, the address portion would not work properly. It would not display a map nor would it find my property. I had to click “intersection” to enter my address and then had to unclick “intersection” due to my address not really being an intersection. Last, I hit submit and it just displayed a “please wait” message.
I was forced to re-enter answer fields because I did not answer each question in order from top to bottom. Plus, the address portion would not work properly. It would not display a map nor would it find my property. I had to click “intersection” to enter my address and then had to unclick “intersection” due to my address not really being an intersection. Last, I hit submit and it just displayed a “please wait” message.
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Not useful
Great idea. App doesn’t respond well. City will miss accurate number of missed trash reports if this option is not effective
Exactly what Fort Wayne needs!!!
I heard about the app from the news and decided to check it out. It's so nice to be connected with the city at anytime!
Very good app for Fort Wayne citizen services
App is built in a format to get used to by citizens easily.
