Company has folded leaving patients scrambling.
In mid November the company ceased operations after an ill-considered expansion into other areas burned thru its venture capital. Only way to contact is a generic email for 30 days. No referrals or handoff.
Company attempted to bill me $149 for a month of service in advance after shutdown. Then twice emailed my personal health records in an unencrypted PDF. Appalling!
Company attempted to bill me $149 for a month of service in advance after shutdown. Then twice emailed my personal health records in an unencrypted PDF. Appalling!
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Do not use
Company is out of business. Opening the app now just shows a “we’ll be back you’re in a queue.” If you go to their website you’ll find they’re out of business completely. Worst experience ever.
I want to find out who ran the company so I can avoid them like the plague.
I want to find out who ran the company so I can avoid them like the plague.
2 years too late!
I just received an email from forward FINALLY sending me my medical records that I requested back in 2022!! If I could give a 0 I would.
Perfect
Easy convenient, does just what I need
Good but Needs Improvements
I’ve been a patient at forward for a few years now and I’m the healthiest I’ve been since before Covid. My issue is with the app NOT the practice/care I’m receiving. The developers need to create a sound notification for the app when you get a message from the chat, an appointment reminder, ect. This is medical stuff we’re dealing with and it needs to be more efficient. If I get a notification, I need to also hear a sound to alert me that Forward is reaching out to me.
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