One Medical

One Medical

Primary & 24/7 on-demand care

57K ratings
582 reviews
Free

Details

  • Released
  • Updated
  • September 27, 2010
  • September 14, 2026
One Medical screenshot #1 for iPhone
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About

Access comprehensive primary and on-demand medical care through a membership-based service. Schedule appointments, request prescriptions, message providers, and manage your health records anytime, anywhere.

Schedule in-office or remote visits
24/7 on-demand virtual care
Secure messaging with providers
Prescription refill requests
Access health records
Manage bills and insurance
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What users say

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+1

What's New in One Medical

4.107.0

September 14, 2026

What's new? • Minor bug fixes and improvements If you're enjoying using the app, please leave us a review! Having problems with the app or have suggestions to make it better? Let us know at techsupport@onemedical.com.

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Charts

Top Free

📊 42

Medical

The app has maintained its position at 42 recently.

Last updated on September 20, 2026.

User reviews

Doesn’t work

This app doesn’t even let me download it on my phone

Thanks so much

Very professional and easy to talk to thank you so much

Saved me

I went to the hospital in Full pain full breathing issues for PTSD related to being enclosed proximity when 9/11 happened and I could’ve avoided all of that by simply coming to the app that I already paid for at the beginning of the year. I’m a domestic abuse victim. Running and I forgot all of my medicine and it caught up to me when all I had to do. Get on the app that I had already paid for it at the beginning of the year when I decided to make my run. I could’ve avoided going to the ER and all of that but I didn’t remember the power of this and I recommend recommended to everybody. Thank you, thank you thank you I must tell my children so that they can have their own account accounts. Thank you. I appreciate you.
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App has gone downhill since acquisition

The app use to be great. Extremely easy to make an appointment, find a provider, submit a request, etc. Now it is confusing, glitchy, and so bloated with useless features you can’t even make an appointment. For example, if there is a particular provider you would like to make an appointment with, good luck. There is no way to simply search when their next available appointment is. Want to go to a particular location? Same issue. Everything is tied to the day you choose, and you can’t work around that. You must pick a day first, and from there you can only filter through the options the app provides you for that day, (and it does not show you all providers availability, fyi). So even if the doctor you wanted to see has availability that day, you might not know bc the app isn’t showing you, and you have no way to find out. The app has become all but useless. Amazon, the saying “if it ain’t broke don’t fix it” exists for a reason. Sometimes the best thing you can do is nothing at all.
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Provider

My provider was phenomenal and thorough! I couldn’t have asked for a better experience

Developer apps

User experience

🐞

Reported Bugs

6 issues

Hours of offices and labs are never up to date

Bug

No way to see upcoming appointments within the app after booking

Bug

Privacy concerns with multiple staff accessing conversations

Bug

Messages to doctors silently fail to send

Bug

App frequently deletes draft messages when switching apps

Bug

Disabled basic copy and paste when writing messages

Bug

Requested Features

6 requests

Ability to mark tasks as 'scheduled' and input appointment dates

Feature

Integrate with Google Calendar

Feature

Allow managing family members from one account

Feature

Improve iPad support

Feature

Fix message drafts being deleted when switching apps

Feature

Restore copy/paste functionality when composing messages

Feature

FAQ

What is One Medical?

One Medical is a membership-based primary care practice that reimagines the doctor's office. It offers convenient access to primary care for your body and mind, both in-office and virtually, 24/7.

What can I do with the One Medical app?

The app allows you to schedule appointments, request prescription renewals, get answers to medical questions 24/7, send secure messages to providers, access your health records, and manage bills and insurance.

Is One Medical free to use?

Access to the One Medical app is exclusive to One Medical members. Membership is required to utilize the services offered through the app. Information about membership can be found on their website or by inquiring with employers.

What kind of medical care does One Medical provide?

One Medical provides comprehensive primary care, including preventive care, mental health services, and treatment for illnesses and injuries. They also offer 24/7 on-demand virtual care for urgent needs at no extra cost.

Can I use One Medical if I have health insurance?

Yes, One Medical accepts most major health insurance plans, including Medicare. They work with your insurance to manage copays and bills.