Quick response
My call was answered within 3 minutes, and Travis was friendly and knowledgeable. He listened to me and gave immediate suggestions on treatment. Very pleased!
Getting worse and worse
Ive meed a OneMedical patient for years and I have a great primary care physician.
However since the amazon acquisition the service (particularly the app) has gone downhill and it’s become the most useless, frustrating and mind numbing experience.
Everything is mediated by an AI chatbot or endless flows that take away the complexity in definition of (even the most mundane) medical conditions.
Sending a message to your provider now seems impossible. Not to mention when random nurses pick up your request and decide to take initiatives of their own.
Used to be great now Im looking for another provider.
However since the amazon acquisition the service (particularly the app) has gone downhill and it’s become the most useless, frustrating and mind numbing experience.
Everything is mediated by an AI chatbot or endless flows that take away the complexity in definition of (even the most mundane) medical conditions.
Sending a message to your provider now seems impossible. Not to mention when random nurses pick up your request and decide to take initiatives of their own.
Used to be great now Im looking for another provider.
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Fast help for UTi
Called and spoke to a physician who was able to send a prescription to my pharmacy.
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Great service
This is a great resource. Thank you so much!
