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One Medical

One Medical

Primary & 24/7 on-demand care

58K ratings
607 reviews
#52 in free Medical
💪 Health & Fitness
🏥 Medical
Free

Details

Released
September 27, 2010
Updated
November 3, 2026

Developer

One Medical Group, Inc.
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About

Access primary and on-demand medical care from your phone. Schedule appointments, renew prescriptions, message providers, and manage your health records. Offers 24/7 virtual care nationwide for members.

✓Schedule in-office or remote visits
✓24/7 on-demand virtual care
✓Secure messaging with providers
✓Request prescription refills
✓Access health records
✓Manage bills and insurance
✓Sync with Apple Health
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What users say about One Medical

Reviews of One Medical are mostly positive: the Medical app is rated 4.9/5 from 58K App Store ratings. What users like most: instant help when you feel the worst, fantastic response time. Top complaints: misleading Pricing Practices – Beware of Unexpected Charges, billing issues take 3+ months to resolve. Summarized from real user reviews.

Positive things

  • 🚀Instant help when you feel the worst
  • 👍Fantastic response time
  • 👍Excellent video care
  • 👍Amazing Care and Completely Worth the Yearly Membership Fee
  • 👍Best way to get quick medical advice
  • 👍Just the best service
  • 👍The Best Dr./Patient system

Negative things

  • 🐛Misleading Pricing Practices – Beware of Unexpected Charges
  • 🐛Billing issues take 3+ months to resolve
  • 🐛Providers come and go too frequently
  • 🐛App is a bit clunky
  • 🐛This app is just bad
  • 🐛Tapping on the wrong button could cost $380
  • 🐛Bait and switch, video calls are not free
See all reviews
+2

What's New in One Medical

4.114.1

November 3, 2026

What's new? • Minor bug fixes and improvements If you're enjoying using the app, please leave us a review! Having problems with the app or have suggestions to make it better? Let us know at techsupport@onemedical.com.

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Charts

Top Free

📈 52+1

Medical

This app rose +1 position in Medical chart.

Last updated on November 4, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Total Scam

Saw the doctor for severe back pain. She wrote me a referral for PT and said it would come through on the app later. This referral was mistakenly written for the wrong place. No one responded to my calls or messages to resubmit the referral.
Ttwilight527

Providers and staff are great but AI / Amazon is not

I’ve been with one medical since before it was one medical. The doctors and staff are fantastic. And I wish I could separate out this review. What is terrible is the way they have forced a connection to Amazon, the use of AI, not being able to message a provider directly. I did not want my Amazon app connected to my one medical account.
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Ccheekybear

Convenient and easy to use

One Medical made it easy to get care when I needed it. The experience was simple and convenient, and I’d use it again.
DDaltonDFW

Best nurse practitioner

If I could give a 10 star review, I would
CCupofjavad

Do not use this

Do not use it. They charged $700 for 10 minutes virtual visit. Total scam.
AAaaaasmmmm
See 602 more reviews

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User experience

🐞

Reported Bugs

6 issues

Hours of offices and labs are never up to date

Bug

No way to see upcoming appointments within the app after booking

Bug

Privacy concerns with multiple staff accessing conversations

Bug

Messages to doctors silently fail to send

Bug

App frequently deletes draft messages when switching apps

Bug

Disabled basic copy and paste when writing messages

Bug
✨

Requested Features

6 requests

Ability to mark tasks as 'scheduled' and input appointment dates

Feature

Integrate with Google Calendar

Feature

Allow managing family members from one account

Feature

Improve iPad support

Feature

Fix message drafts being deleted when switching apps

Feature

Restore copy/paste functionality when composing messages

Feature

FAQ

What is One Medical?

One Medical is a membership-based primary care practice that offers both in-office and 24/7 on-demand virtual care. Their app allows members to easily access these services, schedule appointments, and manage their health information.

How much does One Medical cost?

One Medical operates on a membership model. While the app itself is free to download and use for members, there is an annual membership fee. They accept most major health insurance plans, including Medicare.

Is One Medical available nationwide?

Yes, One Medical offers 24/7 on-demand virtual care nationwide through features like Treat Me Now and Urgent Video Chat. In-office visits are available in states where One Medical has physical locations.

Can I get prescription refills through One Medical?

Yes, you can request prescription refills and renewals directly through the One Medical app. This feature allows for convenient management of your ongoing medications.

Does One Medical have ads?

No, the One Medical app does not contain advertisements. As a membership-based service, the focus is on providing uninterrupted access to healthcare services.

What devices does the One Medical app support?

The One Medical app is currently supported on iPhones. Users can access primary and on-demand care directly from their Apple mobile devices.

How often is the One Medical app updated?

The One Medical app was last updated on November 3, 2026, with version 4.114.1. This indicates a commitment to regular updates and improvements for the user experience.

What do users like most about One Medical?

User reviews highlight positive aspects such as instant help during illness, fantastic response times, excellent video care, and the overall value of the membership for quick medical advice and a good doctor-patient system.