Quick response
My call was answered within 3 minutes, and Travis was friendly and knowledgeable. He listened to me and gave immediate suggestions on treatment. Very pleased!
Getting worse and worse
Ive meed a OneMedical patient for years and I have a great primary care physician.
However since the amazon acquisition the service (particularly the app) has gone downhill and it’s become the most useless, frustrating and mind numbing experience.
Everything is mediated by an AI chatbot or endless flows that take away the complexity in definition of (even the most mundane) medical conditions.
Sending a message to your provider now seems impossible. Not to mention when random nurses pick up your request and decide to take initiatives of their own.
Used to be great now Im looking for another provider.
However since the amazon acquisition the service (particularly the app) has gone downhill and it’s become the most useless, frustrating and mind numbing experience.
Everything is mediated by an AI chatbot or endless flows that take away the complexity in definition of (even the most mundane) medical conditions.
Sending a message to your provider now seems impossible. Not to mention when random nurses pick up your request and decide to take initiatives of their own.
Used to be great now Im looking for another provider.
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Fast help for UTi
Called and spoke to a physician who was able to send a prescription to my pharmacy.
.
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Great service
This is a great resource. Thank you so much!
My doc
She was awesome
🙏
Thank you so much for helping me get an emergency medication I ran out of while temporarily in town to take care of my mom who just had a stroke. ❤️
So fast
I was intimated to use this service but as a young adult with little access to transportation/ insurance this is ideal.
Super online care. Lacks local physicians
High turnover rate for the few local centers. Means the online care is very good. The in person care is difficult to get appointments when sick - either long waits (several days), or/and long drives. If they get more physicians, would be an easy 5-star
Perfect Alternative to Urgent Care- Even when out of state!
On-Demand video visits are worth the membership alone! Easy consultation, prescriptions sent quickly via e-RX to my preferred pharmacy- all without the wait times of in-person clinics. I’ve used this platform in my home state of Oregon, and also while traveling in Nashville, TN. I love that it provides the member with access to care nationwide and at any time. I personally have a PCP for both myself and my children but use this for urgent care visits on weekends when needed for both myself and my 6 year old. Highly recommend!
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I am heard.
I am very impressed with the providers here with One Medical. Thank you for all that you do.
Great service
Very fast and friendly
Appointment
Wonderful and helpful young lady. I appreciate this app tremendously.
Approachable and very accommodating
Perfect
Communication
The online chats often take days to respond to simple questions … hard to communicate with my dr’s office specifically. I love my doctor and that’s the main reason I have stayed with the service.
Great service
I recommend this to everyone
First Time
It was easy and the PA was nice as well.. She answered all questions
Brian
To find a healthcare provider that cares is truly a rare thing in this day and age But my NP Brandon went over and above One medical is amazing!
Amazing
Incredible service, fast. Amazing PA and Dr services.
Lance
Bre was great! I really appreciated her
